Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead facilities management services and ensure operational excellence at a busy distribution centre.
- Company: Join TCFM, a top UK contract cleaning provider with over 60 years of experience.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Experience in operational leadership within soft services or large-space cleaning environments.
- Other info: Flexible shift pattern with potential for weekend and evening work.
The predicted salary is between 39000 - 54600 £ per year.
Shift Pattern: 5 out of 7 days (including weekends and evenings)
Location: Milton Keynes
Salary: £39,000 per annum
Vacancy Type: Fixed Term Contract 12 Months, Maternity Cover
Expected Start Date: ASAP
Hours Per Week: 40
TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer. This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required.
Role Responsibilities
- Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy.
- Manage onsite FM projects as agreed with the Project Team.
- Act as the main point of contact between the customer and service providers day-to-day.
- Monitor and report on service level agreements and performance indicators.
- Ensure supply partners deliver consistent service and excellent customer interactions.
- Track financial performance, ensuring delivery within budget and service requirements.
- Lead on continuous improvement initiatives to enhance service delivery.
- Manage all compliance, audits and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Manage colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive leadership, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
About You - Role Requirements
- Proven operational leadership experience within soft services FM or large-space cleaning environments (distribution centres desirable).
- Strong commercial awareness with the ability to analyse data and meet KPIs.
- Skilled in team management, colleague development and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem-solving, prioritisation and service excellence.
- Strong commitment to delivering a safe, clean and compliant environment.
About Us
TCFM began over 60 years ago when our founder, Trevor Cripps, set out to provide high-quality support services to businesses. That ambition has grown into a national organisation now recognised in the top 2% of UK contract cleaning providers. Our colleagues are at the heart of what we do, and your contribution will play a vital part in delivering the best possible service to our customers. Whatever your role, you will be valued, respected and supported to succeed.
Why Join TCFM?
- Join a successful and growing FM organisation.
- Develop your leadership capabilities and progress your career.
- Make a real impact in a high-profile customer environment.
Site Manager (Maternity Cover - 12Months FTC) in Milton Keynes employer: TC Facilities Management Limited
Contact Detail:
TC Facilities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager (Maternity Cover - 12Months FTC) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in soft services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their service charter and how you can contribute to operational excellence. We want you to shine when discussing how you can enhance customer relationships!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've managed teams and improved performance in previous roles. We love hearing about your proactive approach to problem-solving and how you’ve maintained high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can make a real impact in our customer environments.
We think you need these skills to ace Site Manager (Maternity Cover - 12Months FTC) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Site Manager role. Highlight your operational leadership experience in soft services FM or similar environments, and don’t forget to mention any relevant projects you've managed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your proactive approach to problem-solving and how you’ve built strong relationships with customers in the past.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet KPIs and manage teams effectively. Numbers speak volumes, so if you can quantify your successes, do it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at TC Facilities Management Limited
✨Know Your FM Services
Make sure you brush up on your knowledge of facilities management services, especially in a distribution centre context. Understand the key performance indicators (KPIs) and service level agreements (SLAs) that are crucial for the role. This will show your potential employer that you're not just familiar with the basics but also ready to hit the ground running.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed projects. Highlight how you’ve developed colleagues and improved performance. This is particularly important as the role requires strong team management and colleague development skills.
✨Showcase Your Problem-Solving Abilities
Think of specific instances where you've tackled urgent issues or incidents effectively. Be ready to discuss your proactive approach to problem-solving and how you prioritise tasks to ensure service excellence. This will resonate well with the interviewers looking for someone who can handle the fast-paced environment.
✨Build Rapport with the Interviewers
Since the role involves building strong customer relationships, practice your communication skills. Be friendly, confident, and adaptable in your conversation style. Show that you can connect with people at all levels, which is essential for maintaining those vital relationships in the workplace.