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- Tasks: Lead a team to maintain high cleaning standards in a vibrant gym environment.
- Company: Join a leading Facilities Management company with a focus on health and fitness.
- Benefits: Enjoy free gym membership, competitive pay, and comprehensive support for wellbeing.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Strong people skills and experience in managing cleaning operations.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
The predicted salary is between 30160 - 42224 £ per year.
An exciting opportunity has arisen for a full-time Cleaning Manager to join our growing team within a leading Facilities Management company, working with a prestigious health & fitness centre in Epsom.
Location: Epsom, KT19 8PL
Hours: 40 hours per week, working 5 days out of 7 (shift times to be discussed at interview)
Pay rate: £14.50 per hour (equivalent to £30160 per annum salary)
This is a hands-on leadership role in a fast-paced, customer-facing gym environment where flexibility, organisation and strong people skills are essential. You will be responsible for maintaining high cleaning and service standards while leading and motivating your team to deliver an outstanding experience for members and visitors.
If you’re looking for a rewarding role with real variety and the chance to make a genuine impact, we’d love to hear from you.
Key Responsibilities:
- Oversee the day-to-day cleaning operations across the health & fitness centre, ensuring the site runs smoothly and consistently meets high standards.
- Act as the main point of contact between the customer, service partners and your on-site team, ensuring clear communication at all times.
- Monitor and report on service delivery, performance and KPIs, ensuring expectations are met and exceeded.
- Drive continuous improvement to enhance service quality, customer satisfaction and operational efficiency.
- Ensure all health, safety and compliance requirements are met, including training colleagues in relevant policies and procedures.
- Create a positive working environment by training, supporting and engaging your team.
- Manage day-to-day colleague relations, working closely with HR when required.
- Respond promptly and professionally to customer feedback, service issues or emergencies.
- Build strong working relationships with customers and service providers.
- Lead by example, coaching your team to achieve individual and collective goals.
- Adapt to changing demands within a busy gym environment, maintaining consistently high standards.
- Promote best practice and share knowledge to support continuous improvement.
What you get from us:
- Free gym membership
- Employee Assistance Programme through Legal & General Spectrum Life - physical, mental and financial wellbeing support via ehub and phone
- Wagestream - track and access your pay as you earn it
- Free uniform
- All the training and tools you need to succeed
About Us:
Join a flourishing FM company where you can grow, develop and strengthen your leadership skills. Become a valued leader within our team and showcase your knowledge and expertise. Be recognised for your contribution and make a real difference within a large, established organisation.
Cleaning Manager in Epsom employer: TC Facilities Management Limited
Contact Detail:
TC Facilities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and fitness industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values. Be ready to share examples of how you've led teams and improved service quality in previous roles.
✨Tip Number 3
Show off your people skills! During interviews, highlight your ability to build strong relationships and handle customer feedback. This is key in a customer-facing role like a Cleaning Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Cleaning Manager in Epsom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Cleaning Manager role. Highlight your experience in cleaning operations and leadership, and show us how you can maintain high standards in a busy gym environment.
Showcase Your People Skills: Since this role is all about leading and motivating a team, don’t forget to mention your people skills! Share examples of how you've built strong relationships with colleagues and customers in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We want to see your qualifications and experience without wading through unnecessary fluff. Make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TC Facilities Management Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Cleaning Manager in a health & fitness centre. Familiarise yourself with the key tasks like overseeing cleaning operations and maintaining high standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or improved service quality. Highlight your ability to create a positive working environment and how you’ve handled colleague relations.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as customer complaints or emergencies. Think through potential scenarios and how you would respond effectively. This shows your problem-solving skills and readiness to adapt in a busy gym environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.