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- Tasks: Lead a team to maintain high cleaning standards in a vibrant gym environment.
- Company: Join a leading Facilities Management company with a focus on health and fitness.
- Benefits: Enjoy free gym membership, competitive pay, and comprehensive support for wellbeing.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Strong people skills and experience in managing cleaning operations.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
The predicted salary is between 30160 - 42224 £ per year.
An exciting opportunity has arisen for a full-time Cleaning Manager to join our growing team within a leading Facilities Management company, working with a prestigious health & fitness centre in Epsom.
Location: Epsom, KT19 8PL
Hours: 40 hours per week, working 5 days out of 7 (shift times to be discussed at interview)
Pay rate: £14.50 per hour (equivalent to £30160 per annum salary)
This is a hands-on leadership role in a fast-paced, customer-facing gym environment where flexibility, organisation and strong people skills are essential. You will be responsible for maintaining high cleaning and service standards while leading and motivating your team to deliver an outstanding experience for members and visitors.
If you’re looking for a rewarding role with real variety and the chance to make a genuine impact, we’d love to hear from you.
Key Responsibilities:
- Oversee the day-to-day cleaning operations across the health & fitness centre, ensuring the site runs smoothly and consistently meets high standards.
- Act as the main point of contact between the customer, service partners and your on-site team, ensuring clear communication at all times.
- Monitor and report on service delivery, performance and KPIs, ensuring expectations are met and exceeded.
- Drive continuous improvement to enhance service quality, customer satisfaction and operational efficiency.
- Ensure all health, safety and compliance requirements are met, including training colleagues in relevant policies and procedures.
- Create a positive working environment by training, supporting and engaging your team.
- Manage day-to-day colleague relations, working closely with HR when required.
- Respond promptly and professionally to customer feedback, service issues or emergencies.
- Build strong working relationships with customers and service providers.
- Lead by example, coaching your team to achieve individual and collective goals.
- Adapt to changing demands within a busy gym environment, maintaining consistently high standards.
- Promote best practice and share knowledge to support continuous improvement.
What you get from us:
- Free gym membership
- Employee Assistance Programme through Legal & General Spectrum Life physical, mental and financial wellbeing support via ehub and phone
- Wagestream track and access your pay as you earn it
- Free uniform
- All the training and tools you need to succeed
We are Armed Forces friendly with Veteran Representatives available to provide support.
About Us:
Why apply?
- Join a flourishing FM company where you can grow, develop and strengthen your leadership skills.
- Become a valued leader within our team and showcase your knowledge and expertise.
- Be recognised for your contribution and make a real difference within a large, established organisation.
Cleaning Manager employer: TC Facilities Management Limited
Contact Detail:
TC Facilities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness and facilities management sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show us that you understand what it means to maintain high standards in a health and fitness environment, and be ready to share how you can contribute to that.
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or improved service quality. We want to see how you can lead by example and create a positive working environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your leadership abilities and any relevant experience in facilities management or cleaning operations.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've led teams, improved service quality, or handled customer feedback in previous roles.
Showcase Your People Skills: Since this role is all about leading and motivating a team, make sure to emphasise your people skills in your application. We want to see how you create a positive working environment and build strong relationships.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at TC Facilities Management Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Cleaning Manager in a health & fitness centre. Familiarise yourself with the key tasks like overseeing cleaning operations and maintaining high standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or improved service quality. Highlight how you can create a positive working environment and drive continuous improvement.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as customer complaints or emergencies. Think through potential scenarios and how you would respond effectively. This shows your problem-solving skills and ability to adapt in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company culture, team dynamics, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.