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- Tasks: Lead facilities management services and ensure operational excellence at a busy distribution centre.
- Company: Join TCFM, a top UK contract cleaning provider with over 60 years of experience.
- Benefits: Competitive salary, supportive environment, and opportunities for career progression.
- Why this job: Make a real impact in a high-profile customer environment while developing your leadership skills.
- Qualifications: Proven leadership experience in soft services FM or large-space cleaning environments.
- Other info: Flexible shift pattern with a focus on teamwork and continuous improvement.
The predicted salary is between 39000 - 39000 £ per year.
Site Manager Shift Pattern: 5 out of 7 days (including weekends and evenings)
Location: Milton Keynes
Salary: £39,000 per annum
Vacancy Type: Fixed Term Contract 12 Months, Maternity Cover
Expected Start Date: ASAP
Hours Per Week: 40
TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer. This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required.
Role Responsibilities- Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy.
- Manage onsite FM projects as agreed with the Project Team.
- Act as the main point of contact between the customer and service providers day-to-day.
- Monitor and report on service level agreements and performance indicators.
- Ensure supply partners deliver consistent service and excellent customer interactions.
- Track financial performance, ensuring delivery within budget and service requirements.
- Lead on continuous improvement initiatives to enhance service delivery.
- Manage all compliance, audits and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Manage colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive leadership, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
- Proven operational leadership experience within soft services FM or large-space cleaning environments (distribution centres desirable).
- Strong commercial awareness with the ability to analyse data and meet KPIs.
- Skilled in team management, colleague development and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem-solving, prioritisation and service excellence.
- Strong commitment to delivering a safe, clean and compliant environment.
TCFM began over 60 years ago when our founder, Trevor Cripps, set out to provide high-quality support services to businesses. That ambition has grown into a national organisation now recognised in the top 2% of UK contract cleaning providers. Our colleagues are at the heart of what we do, and your contribution will play a vital part in delivering the best possible service to our customers. Whatever your role, you will be valued, respected and supported to succeed.
Why Join TCFM?Join a successful and growing FM organisation. Develop your leadership capabilities and progress your career. Make a real impact in a high-profile customer environment.
Site Manager (Maternity Cover - 12Months FTC) in Brinklow employer: TC Facilities Management Limited
Contact Detail:
TC Facilities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager (Maternity Cover - 12Months FTC) in Brinklow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. Tailor your answers to show you're the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience and how it aligns with the Site Manager role at TCFM.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Site Manager (Maternity Cover - 12Months FTC) in Brinklow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Manager role. Highlight your operational leadership experience and any relevant projects you've managed in soft services FM or large-space cleaning environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong commercial awareness and how you’ve successfully built relationships with customers in the past. Let us know why you’re excited about joining TCFM!
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your proactive approach to problem-solving. Share examples of how you've tackled challenges in previous roles, especially in maintaining service excellence and compliance. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at TC Facilities Management Limited
✨Know Your FM Services
Make sure you understand the facilities management services that TCFM provides. Familiarise yourself with their service charter and SLAs, as this will show your commitment to operational excellence and your ability to deliver on expectations.
✨Demonstrate Leadership Skills
Prepare examples of your previous leadership experiences, especially in soft services or large-space environments. Be ready to discuss how you've managed teams, developed colleagues, and improved performance in past roles.
✨Showcase Your Problem-Solving Abilities
Think of specific instances where you've tackled urgent issues or incidents effectively. Highlight your proactive approach to problem-solving and how it has led to successful outcomes in your previous positions.
✨Build Rapport with the Interviewers
Remember, communication is key! Practice adapting your communication style to suit different audiences. Building a good rapport with your interviewers can demonstrate your ability to foster strong relationships, which is crucial for the Site Manager role.