Technical Architect

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Solution Architect who expects more from their career. It’s a chance to extend and improve dunnhumby’s Architecture team. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers.

Joining our team, you’ll work with world class and passionate people to build the platform that will support the next generation of our propositions. You will lead the overall architecture across assigned product and platform areas. We are looking for architects that have experience and can contribute across our platform layers:

• A user experience layer that allows new user experiences and propositions to be quickly built on our growing corpus of science and data.
• A product layer that stitches our science and data into services that allow flexible propositions to be built.
• A data layer that processes and governs bulk, operational and event stream data, supporting a broad set of use cases, from bulk insight to real-time media activation.
• A science layer that brings to life and makes efficient 30+ years of dunnhumby’s research into customer behaviour and loyalty, which also extends to modern AI techniques for understanding customer behaviour and driving key product use cases.
• A PaaS layer that empowers teams and provides agility, while protecting the extensive data assets we hold and manage on behalf of our clients.

We want people who can specialise, while knowing how it all comes together to build the “big picture” covering our broad technology eco-system. You will work closely with the Product and Engineering teams and leadership to define and deliver the roadmap and cloud transformation.

What we expect from you

• Experience of collaborative design and delivery of software products and platforms including depth of knowledge across at least two of software, infrastructure, big data, event processing and distributed computing architecture.
• Familiarity with at least one of the major cloud provider’s technology stacks – Azure, GCP or AWS.
• Leadership and early adopter of modern software-centric infrastructure management, including CI/CD, continuous deployment, Infrastructure as Code, Policy as Code, Configuration as Code/Data.
• Track record of implementing architectural changes in Agile development methodologies.
• Experience identifying key business technology issues and providing analytical skills to understand and communicate design specifications that facilitate technical development, including the creation of both high-level and detailed design documentation and impact estimation.
• Problem solving and troubleshooting skills and the ability to exercise mature judgement.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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Global Diversity and Inclusion Questions

At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

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