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- Tasks: Lead operational excellence and drive success for our client team in London.
- Company: Join OLIVER, the world's first specialist in bespoke in-house agencies and marketing ecosystems.
- Benefits: Enjoy a dynamic work environment with a focus on innovation and sustainability.
- Why this job: Be part of a creative team leveraging AI to revolutionize marketing solutions.
- Qualifications: 10+ years in agency operations with strong commercial focus and analytical skills.
- Other info: We value diversity and are committed to an inclusive workplace.
The predicted salary is between 43200 - 72000 £ per year.
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group , we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Operations Director
Location: London, England, United Kingdom
Role Mission: As the Operations Director, you will be the backbone of our client team in London, driving operational excellence and ensuring outstanding work and commercial success. You will oversee key operational metrics, lead process improvements, optimize our project management platform (OMG), and provide actionable insights to elevate business performance.
This Role is Right for You If:
- You thrive as a strategic problem-solver who partners effectively with clients and team leads.
- Building robust relationships with stakeholders and challenging the status quo excites you.
- Leading a team motivates you, and you’re passionate about fostering an environment of innovation and operational excellence.
- You take ownership of financial processes, optimize profitability, and engage in strategic decision-making.
What Skills Will Help You Be Successful:
- Over 10 years of agency operations experience with a strong commercial focus.
- A successful track record in improving processes and managing complex metrics.
- An analytical mindset that turns data into decisive actions and solutions.
- Exceptional stakeholder management and problem-solving capabilities.
- Self-starter attitude with a proactive approach to challenges.
- Comfort with technology and the enthusiasm to champion AI and new systems.
Our values shape everything we do:
Be Imaginative to push the boundaries of what’s possible.
Be always learning and listening to understand.
Be actively pro-inclusive and anti-racist across our community, clients, and creations.
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
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Operations Director London, England, United Kingdom employer: Tbwa Chiat/Day Inc
Contact Detail:
Tbwa Chiat/Day Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director London, England, United Kingdom
✨Tip Number 1
Familiarize yourself with OLIVER's unique model of in-house agencies and marketing ecosystems. Understanding how they leverage AI technology to enhance creativity and efficiency will help you demonstrate your alignment with their mission during the interview.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to improve processes and manage complex metrics. Highlighting these achievements will illustrate your operational excellence and strategic problem-solving skills.
✨Tip Number 3
Research OLIVER's values, especially their commitment to inclusivity and sustainability. Be ready to discuss how you can contribute to fostering an inclusive environment and support their ambitious environmental goals.
✨Tip Number 4
Network with current or former employees of OLIVER to gain insights into the company culture and expectations for the Operations Director role. This insider knowledge can give you a competitive edge in your application process.
We think you need these skills to ace Operations Director London, England, United Kingdom
Some tips for your application 🫡
Understand the Company: Dive deep into OLIVER's mission and values. Familiarize yourself with their unique model of in-house agencies and how they leverage AI technology. This knowledge will help you tailor your application to align with their goals.
Highlight Relevant Experience: Emphasize your agency operations experience, particularly any roles where you've driven operational excellence or improved processes. Use specific examples that showcase your strategic problem-solving skills and stakeholder management capabilities.
Showcase Your Leadership Skills: As the Operations Director role involves leading a team, make sure to highlight your leadership experiences. Discuss how you've motivated teams, fostered innovation, and managed complex metrics in previous positions.
Tailor Your Application: Customize your CV and cover letter to reflect OLIVER's values, such as being imaginative and pro-inclusive. Mention your commitment to sustainability and how you can contribute to their ambitious environmental goals.
How to prepare for a job interview at Tbwa Chiat/Day Inc
✨Showcase Your Strategic Problem-Solving Skills
As an Operations Director, you'll need to demonstrate your ability to tackle complex challenges. Prepare examples from your past experience where you successfully identified problems and implemented effective solutions, especially in agency operations.
✨Highlight Your Stakeholder Management Experience
Building robust relationships is key in this role. Be ready to discuss how you've effectively collaborated with clients and team leads in the past, and how you navigated any challenges that arose during those partnerships.
✨Emphasize Your Analytical Mindset
The job requires turning data into actionable insights. Bring specific examples of how you've used metrics to drive decision-making and improve processes in previous roles, showcasing your analytical skills.
✨Demonstrate Your Passion for Innovation and Technology
With a focus on AI and new systems, express your enthusiasm for leveraging technology to enhance operational efficiency. Share experiences where you've championed new tools or processes that led to significant improvements.
