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- Tasks: Lead operational excellence and drive success for our client team in London.
- Company: Join OLIVER, the pioneer in bespoke in-house agencies and marketing ecosystems.
- Benefits: Enjoy a dynamic work environment with a focus on innovation and sustainability.
- Why this job: Be part of a creative team leveraging AI to revolutionize marketing solutions.
- Qualifications: 10+ years in agency operations with strong analytical and stakeholder management skills.
- Other info: We value diversity and are committed to an inclusive workplace.
The predicted salary is between 43200 - 72000 £ per year.
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group , we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Operations Director
Location: London, England, United Kingdom
Role Mission: As the Operations Director, you will be the backbone of our client team in London, driving operational excellence and ensuring outstanding work and commercial success. You will oversee key operational metrics, lead process improvements, optimize our project management platform (OMG), and provide actionable insights to elevate business performance.
This Role is Right for You If:
- You thrive as a strategic problem-solver who partners effectively with clients and team leads.
- Building robust relationships with stakeholders and challenging the status quo excites you.
- Leading a team motivates you, and you’re passionate about fostering an environment of innovation and operational excellence.
- You take ownership of financial processes, optimize profitability, and engage in strategic decision-making.
What Skills Will Help You Be Successful:
- Over 10 years of agency operations experience with a strong commercial focus.
- A successful track record in improving processes and managing complex metrics.
- An analytical mindset that turns data into decisive actions and solutions.
- Exceptional stakeholder management and problem-solving capabilities.
- Self-starter attitude with a proactive approach to challenges.
- Comfort with technology and the enthusiasm to champion AI and new systems.
Our values shape everything we do:
Be Imaginative to push the boundaries of what’s possible.
Be always learning and listening to understand.
Be actively pro-inclusive and anti-racist across our community, clients, and creations.
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
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Operations Director employer: Tbwa Chiat/Day Inc
Contact Detail:
Tbwa Chiat/Day Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Familiarize yourself with OLIVER's unique model of in-house agencies and marketing ecosystems. Understanding how they leverage AI technology to enhance creativity and efficiency will help you align your experience with their mission.
✨Tip Number 2
Highlight your experience in agency operations, especially any specific examples where you've improved processes or managed complex metrics. This will demonstrate your capability to drive operational excellence.
✨Tip Number 3
Prepare to discuss your approach to stakeholder management and problem-solving. OLIVER values strategic partnerships, so showcasing your ability to build relationships and challenge the status quo will set you apart.
✨Tip Number 4
Emphasize your comfort with technology and your enthusiasm for championing AI solutions. Being proactive about integrating new systems into operations is crucial for the Operations Director role at OLIVER.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Understand the Company: Dive deep into OLIVER's mission and values. Familiarize yourself with their unique model of in-house agencies and how they leverage AI technology. This knowledge will help you tailor your application to align with their goals.
Highlight Relevant Experience: Emphasize your over 10 years of agency operations experience, focusing on your commercial achievements and process improvements. Use specific examples that demonstrate your analytical mindset and stakeholder management skills.
Showcase Leadership Skills: Illustrate your ability to lead teams and foster innovation. Provide examples of how you've motivated teams and driven operational excellence in previous roles, as this is crucial for the Operations Director position.
Tailor Your Application: Customize your CV and cover letter to reflect OLIVER's values, such as being imaginative and inclusive. Mention your proactive approach to challenges and your comfort with technology, especially regarding AI solutions.
How to prepare for a job interview at Tbwa Chiat/Day Inc
✨Showcase Your Strategic Problem-Solving Skills
As an Operations Director, you'll need to demonstrate your ability to tackle complex challenges. Prepare examples from your past experience where you successfully identified problems and implemented effective solutions, especially in agency operations.
✨Highlight Your Stakeholder Management Experience
Building robust relationships is key in this role. Be ready to discuss how you've effectively partnered with clients and team leads in the past, and how you navigated any challenges that arose during those collaborations.
✨Emphasize Your Analytical Mindset
The job requires turning data into actionable insights. Bring specific examples of how you've used data analysis to drive decision-making and improve operational processes in previous roles.
✨Demonstrate Your Passion for Innovation
OLIVER values creativity and innovation. Share your experiences with implementing new technologies or processes, particularly in relation to AI and project management platforms, to show that you're aligned with their mission.
