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- Tasks: Create engaging e-learning courses and manage the learning management system.
- Company: Diligent is a global leader in modern governance, empowering over 1 million users.
- Benefits: Enjoy flexible work, generous time off, wellness programs, and a diverse culture.
- Why this job: Join a passionate team making a real impact in governance and compliance education.
- Qualifications: 2-5 years in instructional design, excellent communication skills, and familiarity with e-learning tools.
- Other info: Be part of a diverse global community dedicated to positive change.
The predicted salary is between 28800 - 43200 £ per year.
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. At Diligent, you are an agent of positive change, joining a team of passionate, smart, creative people who want to help build the software company of the future and make the world a more sustainable, equitable and better place.
Diligent Institute creates educational and media content for directors, the c-suite and senior governance, risk and compliance professionals across a range of mediums. With online certification programs, e-learning courses and videos, our education content is a key way in which we connect with our customers. We have an exciting opportunity for an Instructional Designer to join the Diligent Institute team. You will be passionate about creating engaging and effective e-learning courses and programs for a high velocity dynamic software company. You are technically adept, have business acumen, and can simplify the complex.
The role of Instructional Designer will be responsible for creating engaging self-paced e-learning courses and other learning content that enables our customers to effectively navigate complex governance, risk and compliance workflows. In addition, you will be responsible for ensuring an outstanding customer experience from onboarding to graduation and renewal for participants of Diligent Certifications, being the team’s subject matter expert of our learning management system.
Key Responsibilities:- E-learning courses
- Work alongside copywriters to turn written materials into engaging e-learning courses
- Create immersive educational experiences using a variety of mediums to maximize engagement (e.g. diagrams, videos, activities, assessments, scenarios, interactive exercises)
- Utilize style guides, user experience best practices, and user feedback to create beautiful courses that are easy to navigate
- Manage ongoing maintenance or application for new accreditation for new credentials for the programs including CLE, CPE and CPA
- Maintain courses and organize course documents and assets
- Own usage of the learning management system on behalf of Diligent Institute
- Run regular reporting across courses and users and partnership with internal teams to drive customer adoption
- Provide administrative support and customer support to customers of bespoke programs, including responding to customer enquiries, managing users and updating content
- Equip the customer support team with FAQs and guides to answer customer enquiries
- Manage and maintain documentation for onboarding across our customer groups
- 2-5 years of experience in curriculum and instructional design for adult learners in an e-learning environment
- In-depth knowledge of learning theories and instructional design models
- Excellent communication skills in English, both written and verbal
- Experience with a learning management system, ideally Thought Industries
- Experience with authoring technologies, ideally Articulate Rise 360
- Familiarity or proficiency with coding is a bonus (SQL, Python, HTML, CSS)
What Diligent Offers You:
- Creativity is ingrained in our culture. We are innovative collaborators by nature.
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us.
Junior Instructional Designer employer: Tbwa Chiat/Day Inc
Contact Detail:
Tbwa Chiat/Day Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Instructional Designer
✨Tip Number 1
Familiarise yourself with Diligent's mission and values. Understanding their commitment to governance, risk, and compliance will help you align your application and conversations with their goals, showcasing your passion for making a positive impact.
✨Tip Number 2
Highlight your experience with e-learning tools and technologies, especially if you've used Articulate Rise 360 or similar platforms. Be prepared to discuss specific projects where you created engaging content, as this will demonstrate your hands-on skills.
✨Tip Number 3
Connect with current or former employees on LinkedIn to gain insights into the company culture and the role. This can provide you with valuable information that you can use to tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss how you would enhance the customer experience in your role. Think of examples from your past work where you improved user engagement or streamlined processes, as this aligns with Diligent's focus on outstanding customer support.
We think you need these skills to ace Junior Instructional Designer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Junior Instructional Designer position at Diligent. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in curriculum and instructional design, particularly in e-learning environments. Emphasise your familiarity with learning management systems and authoring technologies like Articulate Rise 360.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating engaging e-learning content. Mention specific examples of past projects where you've simplified complex information and improved user engagement.
Showcase Your Skills: In your application, include any technical skills that are relevant to the role, such as coding languages (SQL, Python, HTML, CSS). Highlight your communication skills and ability to work collaboratively with teams, as these are crucial for the position.
How to prepare for a job interview at Tbwa Chiat/Day Inc
✨Showcase Your E-Learning Passion
Make sure to express your enthusiasm for creating engaging e-learning courses. Share examples of past projects where you transformed complex content into interactive learning experiences, as this aligns perfectly with the role at Diligent.
✨Demonstrate Technical Proficiency
Be prepared to discuss your experience with learning management systems and authoring tools like Articulate Rise 360. If you have coding skills, even better! Highlight how these skills can enhance course development and user experience.
✨Understand Learning Theories
Brush up on your knowledge of learning theories and instructional design models. Be ready to explain how you apply these theories in your work to create effective learning outcomes, as this is crucial for the role.
✨Prepare for Customer-Centric Questions
Since the role involves ensuring an outstanding customer experience, think about how you've previously supported learners or clients. Prepare to share specific examples of how you’ve handled customer inquiries or improved user engagement.
