Assistant Store Manager New London, England, United Kingdom

Following the exciting news that we are opening a store in Westfield White City, London, we are looking for an Assistant Store Manager to help bring this exciting store to life. This role is vital to building and connecting a hyper-localised and fully engaged community in market, treating them like family. We don’t care if they buy, browse, or just hang out. What matters is providing a safe space where everyone belongs and feels welcome. To thrive in this role, you must be passionate about the brand and our mission. You must inspire, guide and encourage the team to create a great experience for all who visit.

WHAT YOU’LL BE DOING:

1. Embrace and embody Gymshark culture and values, be a natural brand ambassador in everything you do and be passionate about our community and their experience of Gymshark.
2. Responsible for the overall day-to-day running and strategic execution of the store, whilst thinking about the ‘what next’.
3. Identify and act on opportunities – these could be within your pillar or for the wider Gymshark business.
4. Proactively and consistently delivering feedback and working alongside your co-collaborators globally.
5. Lead on hiring, developing, and mentoring a diverse and world-class team that is just as excited about Gymshark.
6. Line management of your team, delivering training, creating learning opportunities, having performance conversations, and supporting everyone to be their best.
7. Strive to achieve KPIs for your pillar, as explained by the business, by motivating your team through passionate leadership and coaching.
8. Gatekeeper for brand, customer experience, product knowledge and operational best practice and be able to train the wider team.
9. Be responsible for Gymshark’s most important assets: our people, customers, and community. Ensure they and their environment is safe and sound at all times. Also being responsible for physical assets such as the building, stock and tech and ensure efforts are made to minimise loss and everything runs as it should.
10. Support the Store Manager with the execution of store driven projects as and when needed.
11. Assume Duty Manager responsibilities of the store when required.
12. Nurture an in-store culture which brings to life our values and holds diversity and inclusion at the heart of all decisions.
13. Always prioritise the wellbeing of the team, driving positive actions to create the best possible environment, for our Gymshark family and our community.

WHAT YOU’LL NEED:

1. Community building experience in a new market.
2. Digital experience, tech savvy and comfortable with unified commerce.
3. Experience as a leader in a fast paced, high volume, agile environment.
4. Proven track record of managing / leading / developing teams of 100+.
5. Highly effective communicator, written and verbal.
6. Must be able to take and give constructive feedback.
7. Comfortable shifting gears and spinning multiple plates.
8. Creative and entrepreneurial mindset.
9. Positive mentality, solution focused and passionate about growth.
10. Acutely aware of the ever-changing macro and competitor landscape and how that impacts your business and team.

WHAT YOU COULD ALSO HAVE:

1. Storytelling.
2. Leading change.
3. Lateral thinker.
4. Willing to challenge and be challenged.
5. Willingness to give and receive effective feedback.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.

ABOUT US.

We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.

THE PERKS

At Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way.