Supplier Manager, EMEA

TBR Global Chauffeuring (TBR) is a leading provider of ground transportation management. Established in Glasgow in 1999, TBR has developed into a dominant force with offices on three continents, operating in over 3000 cities and employing over 100 people worldwide. TBR has ambitious growth plans to reach over £100M in the next 5 years. The key to the success of TBR is the delivery of global customer excellence. Our team maintains the highest possible standards, ensuring a client-focused approach within the global business travel industry. TBR’s primary aim is to provide peace of mind by anticipating our customers’ needs and providing specialist solutions to any challenges. With an unrivalled devotion to customer excellence, an elite network of suppliers, and an obsession for quality, TBR ensures a premier corporate service anywhere in the world.

The Supplier Manager, EMEA plays a critical role in shaping and strengthening TBR’s supplier network across Europe, Middle East, and Africa. This position is not just about managing suppliers, it’s about strategically optimising relationships, ensuring seamless operational performance, and driving value through collaboration, efficiency, and cost-effectiveness. With a focus on supplier sourcing, contract management, compliance, and service quality, this role demands a strong negotiator, an analytical thinker, and a relationship-driven leader. Success in this role requires balancing strategic oversight with hands-on execution to ensure that suppliers meet regulatory, financial, and operational standards while contributing to TBR’s overall profitability and growth.

Responsibilities:

• Cultivate strong relationships with suppliers, ensuring alignment with TBR’s proposition, values and service excellence.
• Be the primary point of contact for supplier communication and performance management.
• Identify, qualify, and onboard preferred supplier partners in key markets to enhance service reliability.
• Lead supplier sourcing and expansion efforts to optimise network coverage.
• Build a database of potential affiliates in key cities for TBR to target.
• Identify and resolve underperforming markets, leading conversion improvement initiatives across EMEA.
• Reduce operational costs by enhancing supplier efficiency, renegotiating rates, and expanding TBR’s supplier network.
• Negotiate competitive supplier agreements while ensuring compliance with licensing, insurance, and regulatory requirements.
• Drive cost-efficiency and commercial improvements, contributing to overall margin growth.
• Implement robust performance tracking via Supplier Scorecards, focusing on punctuality, service quality, and operational reliability.
• Take proactive steps to improve low-performing markets, ensuring supplier readiness during high-demand periods and events.
• Own supplier contract negotiations, SLAs, and renewal cycles across the region.
• Oversee compliance mechanisms to ensure up-to-date supplier licensing and insurance documentation, mitigating risks.
• Support ESG initiatives, working with suppliers to integrate sustainable practices.
• Drive supplier accountability in ethical and environmental sustainability efforts.
• Monitor compliance across TBR’s affiliate network, ensuring all required licenses and insurance documents are current and valid.
• Conduct regular reviews and audits of affiliate documentation for accuracy, completeness, and regulatory alignment.
• Maintain and update compliance databases, ensuring all affiliate records are organised and up to date.
• Communicate directly with affiliates regarding upcoming expirations, missing documents, or compliance issues.

If this opportunity suits your experience and career ambitions, please apply at your earliest convenience.