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- Tasks: Lead warehouse operations, ensuring efficient order fulfilment and team performance.
- Company: Join TBCo, a B Corp-certified brand focused on sustainable design.
- Benefits: Enjoy 30 days annual leave, flexitime, and generous employee discounts.
- Why this job: Make a real impact in a purpose-driven environment while developing your leadership skills.
- Qualifications: Experience in warehouse management and strong communication skills required.
- Other info: Be part of a creative team driving global growth in Edinburgh.
The predicted salary is between 36000 - 60000 £ per year.
At TBCo, we create design-led, sustainable products for home, fashion and gifting, loved by customers around the world. We are an independent, B Corp-certified brand, on a mission to make an impact through statement design and responsible retail. We are now looking for a Fulfilment Manager to join our incredible team on an initial 1 year fixed term contract.
Are you a highly organised and proactive individual with a keen eye for detail? Do you thrive in a fast-paced environment where you can make a real impact? If so, we are looking for you.
TBCo is seeking a talented Fulfilment Manager to join our dynamic team in Leith, Edinburgh.
What You’ll Do- Oversee all warehouse operations including goods-in, storage, picking, packing, and dispatch.
- Ensure all customer orders are fulfilled accurately and within agreed SLAs.
- Monitor and improve productivity, accuracy, and workflow efficiency.
- Manage workload planning to meet daily/weekly and seasonal order volume fluctuations.
- Establish measurable KPIs and team targets, track performance against them, and lead initiatives to improve results across all warehouse functions.
- Manage stock control processes, including cycle counts and inventory accuracy.
- Ensure all processes and procedures are up-to-date, efficient, and continuously improved.
- Maintain compliance with all Health and Safety requirements and champion a culture of safe working.
- Oversee building security, ensuring key holders follow best practice and that the site remains secure.
- Research and implement innovative ways to improve operational efficiency and deliver outstanding customer service.
- Regularly review and optimise warehouse layout to maximise space and picking efficiencies.
- Ensure adequate supply of packaging materials and consumables to meet demand.
- Identify opportunities for operational improvements and lead change projects across the warehouse.
- Foster strong communication and collaboration across all warehouse teams.
- Ensure every team member has clear expectations, goals, KPIs, and development opportunities.
- Support and mentor team leaders, helping them grow their confidence and capability in managing others.
- Build a positive, motivational environment rooted in TBCo's values: We Are Responsible, We Are Impactful, We Are Design Leaders, and We Grow Together.
- Oversee effective onboarding and training for all new team members.
- Continuously improve training processes to ensure they are efficient, engaging, and support long-term success.
- Manage recruitment for warehouse roles as required.
- Identify pathways for progression and help team members grow and specialise.
- Work as part of the wider management team to deliver company-wide goals and KPIs.
- Collaborate with managers across the business to support key projects and seasonal deliverables.
- Ensure warehouse priorities align with company strategy and that department goals support overall business objectives.
- Understand the financial impact of warehouse operations and proactively seek ways to improve cost efficiency.
- Stay informed on industry trends, risks, and opportunities that could impact TBCo.
- An experienced warehouse or operations leader with a proven track record of managing busy, multi-function teams.
- Highly organised, calm under pressure, and confident leading through peak periods.
- A strong communicator who fosters teamwork and builds positive, respectful relationships.
- Passionate about developing people and embedding a strong culture within your team.
- Data-driven, solutions-focused, and always looking for ways to improve processes.
- Motivated by working in a values-led, purpose-driven brand.
- At TBCo we have built a strong culture around our values, which are: We are Responsible, We are Impactful, We Grow Together, and We are Design Leaders.
- We are looking for someone who embraces these values and is ready to join our creative and dynamic team to drive our global growth and expansion.
- Be part of a purpose-driven, design-led B Corp brand.
- Work in a dynamic, supportive environment where creativity and growth go hand in hand.
- 30 days annual leave per year
- An impact day-off to give back to the community per year
- Never work your birthday
- Generous employee discount
- Company pension contributions
- Flexitime available
- Location: Edinburgh - 5 days per week in the warehouse.
- Hours: 37.5 hours per week
- Salary: Negotiable depending on experience (plus bonus)
- Closing date: Wednesday 18th February 2026
Fulfilment Manager employer: tbco
Contact Detail:
tbco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching TBCo and understanding their values. Think about how your experience aligns with their mission of responsible retail and design-led products. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your achievements and how they relate to the Fulfilment Manager role at TBCo.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at TBCo. Let’s make an impact together!
We think you need these skills to ace Fulfilment Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Fulfilment Manager role. Highlight your experience in warehouse management and operations, and show us how you align with our values at TBCo.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've improved processes or led teams in previous roles. We love seeing data-driven results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits into our dynamic team culture, so don’t be afraid to express your passion for design-led, sustainable products.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at TBCo!
How to prepare for a job interview at tbco
✨Know the Company Inside Out
Before your interview, take some time to research TBCo's mission, values, and product offerings. Understanding their commitment to sustainability and design-led products will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Fulfilment Manager, being organised is key. Prepare examples from your past experiences where you've successfully managed warehouse operations or improved efficiency. Highlight specific KPIs you’ve set and achieved, as this will demonstrate your ability to lead and optimise processes effectively.
✨Emphasise Team Leadership
TBCo values strong communication and collaboration. Be ready to discuss how you've fostered teamwork in previous roles. Share stories about mentoring team members or leading through busy periods, showcasing your ability to build a positive work environment that aligns with their values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to adapt quickly to changes in order volume or resolve conflicts within your team. Practising these responses will help you feel more confident during the interview.
