At a Glance
- Tasks: Help keep mobility vehicles safe and road-ready through servicing and repairs.
- Company: Join TBC Conversions, a leader in vehicle conversions since 2006, known for quality and innovation.
- Benefits: Enjoy competitive pay, bonuses, ongoing training, and career development opportunities.
- Other info: This role involves travel across the UK and regular visits to our Bromborough site.
- Why this job: Make a real difference in people's lives while working in a supportive, collaborative environment.
- Qualifications: Hands-on vehicle repair knowledge and a full UK driving licence are essential.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Location: T B C Conversions, Unit 3, Brunel Road, Croft Business Park, Bromborough
Customer Care / Vehicle Service Technician - Mobility Solutions
Travel to Bromborough regularly.
Field & Bromborough Workshop Based.
Full-Time.
Competitive Salary, Bonus & Benefits.
This is a full-time position, working five days per week, Monday to Friday.
Are you a skilled technician with a passion for helping people stay mobile and independent? We’re looking for a Customer Care / Vehicle Service Technician to join our team, carrying out servicing, maintenance, and minor repairs on mobility vehicles to ensure they remain safe, reliable, and road-ready.
This is a field based role, carrying out work at customer locations across the UK, the role will also require regular travel to our Bromborough site.
About The Role
What you’ll do:
- Carry out home visits and in-workshop assessments to keep vehicles in top condition
- Perform service checks, repairs, and post-repair road tests
- Support customers with practical, technical, and operational advice
- Maintain accurate records, job cards, and compliance with health, safety, and ISO standards
- Work efficiently, minimising waste and ensuring clear communication with both customers and management
What We’re Looking For
- Hands-on knowledge of vehicle repair processes across electrical, mechanical and hydraulic systems
- A full UK driving licence (essential, due to travel requirements)
- Strong attention to detail, problem-solving skills, and a customer-first mindset
- Ability to work independently and take accountability in a fast-paced environment
- Previous experience in vehicle repair, mobility solutions, or adaptive vehicles is a plus
Why join us?
You’ll play a vital role in supporting customers’ independence, working in a collaborative team that values quality, safety and customer satisfaction. We offer competitive pay and a bonus structure, ongoing training and opportunities to develop your career in a growing, purpose-driven sector.
TBC Ltd is an equal opportunities employer.
The company reserves the right to expand the short listing criteria to facilitate the short listing process
Skills Needed
Technical, Servicing, Managerial / Operational, People, Driving, Manufacture / Production
About The Company
Since its inception in 2006, TBC Conversions has etched an indelible mark in the vehicle conversion sector, earning a reputation as a trusted name across the UK and Ireland.
With its core specialisation centered on an array of vehicle conversions, this firm has become synonymous with unmatched expertise and innovation.
Whether it’s wheelchair-accessible vehicles, minibuses, taxis, or other specialist vehicle conversions, TBC Conversions has consistently showcased its capability to cater to varied customer needs, merging functionality with sophisticated design.
The secret behind TBC Conversions’s stellar reputation is its commitment to superior quality and safety. Backed by a robust team of skilled professionals, the company stands tall on its promise of delivering converted vehicles that not only meet but exceed the expectations of its clients.
Every vehicle that emerges from their facility is a testament to their dedication, ensuring that each customer experiences a seamless, comfortable, and above all, safe journey.
With a rich heritage of service and quality, TBC Conversions continues to define what excellence looks like in the vehicle conversion industry.
Company Culture
TBC Conversions stands out not just as one of the premier conversion companies in the UK and Ireland, but also as a beacon of positive change and innovation in the realm of vehicle transformation.
Specialising in wheelchair-accessible vehicles, minibuses, and bespoke vehicle conversions, the company is dedicated to bridging mobility gaps, ensuring that every individual - regardless of their physical challenges - has the freedom to travel comfortably and safely.
The work they do goes beyond business; it’s about changing lives, redefining accessibility, and ensuring inclusivity in every journey.
But what truly sets TBC Conversions apart is its commitment to its workforce. Recognised as a great place to work, the company fosters an environment where innovation thrives, collaboration is encouraged, and every voice is heard.
Employees are not just seen as cogs in the machine but as invaluable contributors to a noble mission. This nurturing atmosphere, combined with the tangible impact of their work, creates a fulfilling professional experience.
At TBC Conversions, changing the world for the better is a team effort, and being a part of that team is a unique and rewarding journey.
Required Criteria
- Practical knowledge of vehicle repair processes
- Familiarity with various vehicle systems including electrical, mechanical, and hydraulic components.
- Previous customer service experience may be regarded favourably, emphasising the ability to resolve issues and enhance customer satisfaction.
- A full, valid driving license is essential due to the need for travel to customer
- Right to Work in the UK
Desired Criteria
- Prior experience working with vehicle repairs or conversions
- Experience with adaptive vehicles or mobility solutions
- Certifications from recognised automotive training programs (e.g., NVQ, IMI awards)
Closing Date
Friday 11th September, 2026
Contract Type
fulltime
Salary
Based on Experience
#J-18808-Ljbffr
Customer Care / Vehicle Service Technician (Field Based Role) employer: TBC Conversions
TBC Ltd is an exceptional employer, offering apprentices a unique opportunity to thrive in a supportive and innovative environment at our state-of-the-art facility in Dungannon. With a strong commitment to employee growth, we provide comprehensive training, flexible benefits, and a culture that values teamwork and personal development, ensuring that our apprentices are well-equipped for a successful career in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care / Vehicle Service Technician (Field Based Role)
✨Tip Number 1
Familiarise yourself with the specific mobility solutions and vehicle types that TBC Conversions works with. Understanding their products will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of TBC Conversions on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your hands-on experience with vehicle repairs, especially focusing on electrical, mechanical, and hydraulic systems. Be ready to share specific examples of past work that demonstrate your skills and problem-solving abilities.
✨Tip Number 4
Since this role involves regular travel, ensure you have a reliable plan for transportation. Highlighting your readiness to travel and your full UK driving licence during discussions can set you apart from other candidates.
We think you need these skills to ace Customer Care / Vehicle Service Technician (Field Based Role)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in vehicle repair and customer service. Emphasise any hands-on knowledge of electrical, mechanical, and hydraulic systems, as well as your ability to work independently.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping people stay mobile and independent. Mention specific experiences that demonstrate your problem-solving skills and customer-first mindset.
Highlight Relevant Skills:In your application, clearly outline your technical skills related to vehicle servicing and repairs. Include any certifications or training you've received that are relevant to the role.
Showcase Your Driving Experience:Since a full UK driving licence is essential for this role, make sure to mention your driving experience prominently. If you have experience travelling for work, include that as well to show your readiness for the field-based aspect of the job.
How to prepare for a job interview at TBC Conversions
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on knowledge of vehicle repair processes, especially in electrical, mechanical, and hydraulic systems. Bring examples of past work or experiences that highlight your technical expertise.
✨Demonstrate Customer Care Experience
Since this role focuses on customer interaction, share specific instances where you provided excellent customer service. Highlight how you resolved issues and enhanced customer satisfaction, as this will resonate well with the company's values.
✨Prepare for Practical Scenarios
Expect to be asked about practical situations you might face in the field. Think through potential challenges related to servicing mobility vehicles and how you would approach them, showcasing your problem-solving skills.
✨Emphasise Your Independence and Accountability
This role requires working independently, so be ready to discuss how you manage your time and responsibilities. Share examples of how you've taken accountability in previous roles, especially in fast-paced environments.
