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- Tasks: Manage IT systems, provide desktop support, and troubleshoot issues across multiple sites.
- Company: Join Tayto Group, a leading player in savoury snacks with over 75 years of heritage.
- Benefits: Competitive pay based on skills, collaborative environment, and opportunities for tech innovation.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact.
- Qualifications: Strong knowledge of networking, Microsoft systems, and excellent customer service skills required.
- Other info: Full-time position at our Scunthorpe manufacturing site; perfect for tech enthusiasts!
The predicted salary is between 36000 - 60000 £ per year.
Get AI-powered advice on this job and more exclusive features.
This range is provided by Tayto Group Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Tayto Group Limited
Group HR Business Partner at Tayto Group Limited
Who we are:
Tayto Group are the 3rd largest player in savoury snacks with a turnover in excess of £250m and home to some famous British brands including Golden Wonder, Mr Porky, REAL Crisps and Tayto . We’re also the UK’s leading supplier of private label snacks. Our brands have a rich heritage spanning over 75 years and we remain committed to delivering the highest quality and innovation with every bite!
We’re now looking for an experienced IT Systems & Support Engineer to join the team at our Scunthorpe manufacturing site.
Overview
The ideal candidate will possess a strong background in computer networking and desktop support, with a focus on providing exceptional customer service to the Group.
Duties
- Manage and maintain computer hardware, operating systems, and software applications across the organisation.
- Provide desktop support to end-users, troubleshooting issues for customers across our 5 manufacturing sites.
- Support and maintain IT equipment at site and Group level.
- Work as part of the broader IT team to deliver projects on time and within budget.
- Collaborate with stakeholders to deliver solutions to IT and non-IT related challenges facing the business.
- Train new starters on our IT systems and equipment.
- Provide support to remote users within the Group.
- Research and develop new opportunities for technology to be deployed across the business.
Requirements
- Proficient knowledge of computer networking principles and practices.
- Working knowledge of Microsoft Operating systems, Azure, and Office 365 (support, administer, and migrate).
- Knowledge of basic networking functionality (DHCP & DNS Support).
- Experience with time and attendance software (support and maintenance).
- Experience with MS Teams (support and maintenance).
- Experience with SQL Server (support and maintenance).
- Experience with Exchange (2019 and above).
- Experience with VMware or HyperV.
- Excellent customer service skills with the ability to communicate technical information clearly to non-technical users.
- A proactive approach to problem-solving with attention to detail.
If you are passionate about technology and eager to contribute to a collaborative environment, we encourage you to apply for this exciting opportunity as an IT Systems Engineer.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Food and Beverage Manufacturing
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IT Systems & Support Engineer employer: Tayto Group Limited
Contact Detail:
Tayto Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems & Support Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Microsoft Operating systems, Azure, and Office 365. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills during any interactions with the company. Since the role emphasizes exceptional customer service, demonstrating your ability to communicate technical information clearly to non-technical users will be crucial.
✨Tip Number 3
Network with current employees or professionals in the industry through platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your conversations.
✨Tip Number 4
Prepare for potential technical interviews by practicing troubleshooting scenarios related to desktop support and networking. Being able to demonstrate your problem-solving approach in real-time can impress the hiring team.
We think you need these skills to ace IT Systems & Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IT Systems & Support Engineer position. Tailor your application to highlight relevant experience in computer networking and desktop support.
Highlight Relevant Skills: In your CV and cover letter, emphasize your proficiency with Microsoft Operating systems, Azure, Office 365, and any experience with SQL Server or VMware. Be specific about your customer service skills and how you've communicated technical information to non-technical users.
Craft a Strong Cover Letter: Write a personalized cover letter that showcases your passion for technology and your proactive approach to problem-solving. Mention how your background aligns with Tayto Group's commitment to quality and innovation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects attention to detail, which is crucial for the IT Systems & Support Engineer role.
How to prepare for a job interview at Tayto Group Limited
✨Showcase Your Technical Skills
Be prepared to discuss your proficiency in computer networking, Microsoft Operating systems, and other relevant technologies. Highlight specific experiences where you successfully troubleshot issues or implemented solutions.
✨Demonstrate Customer Service Excellence
Since the role emphasizes exceptional customer service, share examples of how you've effectively communicated technical information to non-technical users. This will show your ability to bridge the gap between IT and end-users.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle specific IT challenges or support requests, especially in a manufacturing environment.
✨Research Tayto Group and Its Brands
Familiarize yourself with Tayto Group's history, brands, and their commitment to quality. Showing knowledge about the company will demonstrate your genuine interest in the position and help you connect your skills to their needs.
