Security Operations Officer (Rotation - Six days on Six days off) in Aberfeldy

Taymouth Castle Golf and Sport Club Security Operations Officers are part of a highly professional team of safety and security providers who are encouraged to contribute their knowledge and skill sets for the benefit of the community and the department. Our Security Operations Officers provide support across all Club locations in Security, Fire, Life Safety, Alarm Monitoring, Video Monitoring, Incident Management, and Investigation Support.

Responsibilities include:

• Dispatching of safety and security resources as required.
• Operating in a comparable way to that of a control room operator.
• Ensuring the safety and security of our guests, colleagues, and property.
• Coordinating response to incidents that occur on club premises or at club events.
• Documenting, assessing, and escaping instances of threats in the workplace.
• Developing concise, fact-based incident reports for distribution to various Club Security Management.
• Reporting out of the ordinary or abnormal conditions to the company’s security personnel, management, employees, and operations team.
• Partnering with Club Management, Facilities & Construction, Network Operations, Maintenance, and Medical teams during business impacting incidents or events.
• Receiving, evaluating, and disseminating incoming information and reports from company security personnel, security officers in the field, and company employees, suppliers, reporting parties, and local agencies via Radio, Phone, and Email.
• Assisting in the coordination of service requests requiring after-hours access to Club Properties.

All our Security Operations Officers must hold a valid SIA CCTV License and a valid UK driving License. Proven experience with the equivalent of three years full-time in a security function, preferably in an operations or control room centre setting is required. Demonstrated proficiency in the use of Alarm Monitoring, Access Control, Video Management, and Crisis Communication technology is essential. Experience using Smart PTT, Genetec, or other enterprise VMS/SMS/Communications platforms is highly preferred, but training can be given. Computer proficiency with Microsoft Office suite of products is necessary.

We seek individuals who can coordinate and manage multiple tasks with limited supervision while providing excellent customer service in a high call volume setting. You should be able to communicate effectively with all levels of the organisation and have a natural ability to work in a fast-paced business that reflects a luxury club environment. Building rapport and strong relationships with teams and people is crucial. A calm, patient, and composed demeanour with the skill of juggling priorities intelligently is important.

Commitment to working in a flexible scheduling environment (Rotation of six days on six days off; varying shift pattern, nights, weekends, and public holidays) is required. Please note the selected candidate must have the right to work in the UK as we cannot offer visa sponsorship, and offers are subject to successful completion of our reference and background checks.

Join the Discovery family, where quality and service are at the heart of everything we do! Taymouth Castle Golf and Sport Club is Discovery’s second European private members-only golf & sport community, offering a lifestyle-driven community with various facilities and activities.

Benefits include:

• Competitive Salary
• Accredited Living Wage Employer
• Uniform Provided
• Meal on duty (free of charge)
• Use of on-site staff gym
• Access to staff activities
• Various benefits including discounted local accommodation for friends and family to visit.
• Wellbeing Plus: Hospitality Action’s Employee Assistance Programme.
• Work-Family Culture

You will be eligible to reside in subsidised project staff accommodation only when working your shift rotation, which is treated as a taxable employee benefit. Living in the accommodation will be subject to your adherence to the relevant House Rules.

We are situated on the A827 between Kenmore and Aberfeldy, close to the A9, with Perth (1 hour), Stirling and Edinburgh Airport (1.5 hours), and Glasgow (2 hours) nearby.