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- Tasks: Support sales managers, enhance customer relationships, and drive sales performance.
- Company: Join TaylorMade Golf, a leader in golf innovation and technology.
- Benefits: Hybrid working, competitive salary, private healthcare, and generous staff discounts.
- Why this job: Combine your passion for golf with a dynamic role in customer service and sales.
- Qualifications: Experience in customer service or sales, excellent communication skills, and a love for golf.
- Other info: Enjoy extra holiday perks, including your birthday off!
The predicted salary is between 28800 - 43200 £ per year.
Sales and Service Executive page is loaded## Sales and Service Executivelocations: Basingstoke, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R0003028**Join the Team Behind the Game as TaylorMade Service and Sales Executive****TaylorMade Golf** is a global leader in golf innovation, trusted by elite athletes and weekend players alike. Our brand stands for cutting-edge technology, performance-driven products, and a relentless commitment to excellence. If you\’re passionate about golf and thrive in a fast-paced, customer-focused environment, we’d love to welcome you to #TeamTaylorMade.We’re currently looking for a **Service and Sales Executive** to join our dynamic UK & Ireland team. Reporting to the Service and Sales Manager, you’ll play a key role in supporting our Area Sales Managers, enhancing customer relationships, and driving sales performance.**What You’ll Be Doing*** Partnering with Area Sales Managers to help achieve annual sales targets.* Handling inbound and outbound calls to resolve service issues and identify sales opportunities.* Making proactive service and sales calls to meet agreed targets.* Maximising upsell opportunities during customer interactions.* Recording and managing customer interactions using our CRM system.* Building trust and loyalty by resolving customer issues promptly and professionally.* Contributing to a collaborative team environment and company-wide goals.* Maintaining a positive, solutions-focused attitude while juggling multiple tasks.**What We’re Looking For*** A genuine interest in golf and curiosity about golf equipment.* Proven experience in a customer service or inside sales role, ideally with upselling or warm calling.* Excellent communication, listening, and influencing skills.* Strong customer service focus and professional phone etiquette.* Confident using MS Office, Outlook, and CRM systems (Oracle experience is a plus).* Highly organised, detail-oriented, and proactive in problem-solving.**What We Offer*** **Hybrid working** combining time in the office with flexibility to work from home on Tuesday and Wednesday each week.* **Competitive salary**, bonus potential, and pension contributions.* **Private healthcare**, wellbeing allowance, and contributions toward dental and optical care.* **Generous staff discounts** and access to hundreds of retail savings.* **Golf Club Loan Set** – get closer to the game you love.* **Extra holiday perks**, including your birthday off!If you\’re passionate about customer success and golf, and want to contribute in a forward-thinking and dynamic company, we’d love to hear from you. Apply today to join #TeamTaylorMade.*TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.*At TaylorMade, we pride ourselves on being willing to do anything and everything to make our golfers better – which starts with our talented and dedicated employees. We have a group of people who live, breathe and sleep golf, doing whatever it takes to make the best, most technologically advanced and highest quality equipment for our golfers.Team TaylorMade is made up of passionate individuals who are obsessed with always being better today than yesterday. Individuals who bring diversity of thought and experience to our company and are motivated by our brand principles. We believe in the continuous development and cultivation of our people – to inspire them on their individual path of growth.Headquartered in Carlsbad, California, TaylorMade has a global impact with regional offices andopportunities around the world. #J-18808-Ljbffr
Service and Sales Executive employer: TaylorMade Golf
Contact Detail:
TaylorMade Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Sales Executive
✨Tip Number 1
Get to know the company inside out! Research TaylorMade's products, values, and recent news. This way, when you chat with them, you can show off your passion for golf and how you fit into their culture.
✨Tip Number 2
Practice your pitch! Prepare a quick introduction about yourself that highlights your customer service experience and love for golf. This will help you sound confident and ready to tackle any questions during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences at TaylorMade and any tips they might have for landing the Service and Sales Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining #TeamTaylorMade!
We think you need these skills to ace Service and Sales Executive
Some tips for your application 🫡
Show Your Passion for Golf: We want to see your genuine interest in golf shine through in your application. Share any experiences or stories that highlight your love for the game and how it connects to your customer service skills.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Service and Sales Executive role. Highlight your customer service experience, especially any upselling or warm calling you've done, to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for #TeamTaylorMade. Be specific about how your background and skills will help you excel in supporting our Area Sales Managers and enhancing customer relationships.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at TaylorMade Golf
✨Know Your Golf Stuff
Brush up on your golf knowledge! Since this role is all about service and sales in the golf industry, being able to talk confidently about golf equipment and trends will impress your interviewers. Show them you’re not just a salesperson but a passionate golfer too!
✨Master the Art of Upselling
Prepare examples of how you've successfully upsold products or services in previous roles. Think about specific situations where you identified customer needs and offered additional solutions. This will demonstrate your ability to drive sales performance, which is key for this position.
✨Showcase Your Customer Service Skills
Be ready to discuss how you’ve handled challenging customer interactions in the past. Highlight your problem-solving skills and how you maintained a positive attitude while resolving issues. This will show that you can build trust and loyalty with customers, which is crucial for the role.
✨Familiarise Yourself with CRM Systems
Since you'll be using a CRM system to manage customer interactions, it’s a good idea to familiarise yourself with Oracle or similar platforms. If you have experience with any CRM tools, be sure to mention it during the interview. This shows you're proactive and ready to hit the ground running!