At a Glance
- Tasks: Keep operations running smoothly while being the friendly face of TaylorMade Golf.
- Company: Join a global leader in golf innovation with a vibrant workplace culture.
- Benefits: Competitive pay, supportive team, and opportunities for growth.
- Other info: Dynamic role with a chance to collaborate across teams and enhance your career.
- Why this job: Be the first point of contact and make a real difference every day.
- Qualifications: Experience in admin or customer service, strong organisational skills, and a proactive mindset.
The predicted salary is between 27800 - 30000 £ per year.
Do you enjoy keeping things organised and being the first point of contact in a busy workplace? At TaylorMade Golf, a global leader in golf innovation, we’re looking for an Operations Coordinator & Receptionist to help keep our UK operations running smoothly while delivering a high-quality front‑of‑house experience.
About the role
This is a varied, fast‑paced position where you’ll combine operational coordination with reception responsibilities. You’ll work in partnership with a colleague in the same role, sharing front‑of‑house duties across the week to ensure consistent coverage and a seamless experience for visitors and employees. Alongside this, you’ll support the flow of product from entry through to dispatch, working closely with teams across Sales, Service, and Operations, as well as external partners, to keep everything running efficiently behind the scenes.
What you’ll be doing
- Operations coordination
- Coordinating and booking palletised shipments across the UK and Europe
- Managing customer and carrier information within logistics systems
- Investigating delivery queries and supporting issue resolution
- Supporting daily operational admin and workflow processes
- Monitoring stock levels and supporting reordering of consumables
- Providing general support to the wider Operations team
- Reception and office coordination
- Acting as the first point of contact for visitors and callers
- Managing a busy switchboard professionally and efficiently
- Welcoming visitors and ensuring security protocols are followed
- Managing office supplies and incoming post
- Maintaining a professional reception and office environment
What you’ll bring
- Experience in an administrative, operations, or logistics support role
- Previous experience in a customer‑facing or reception position
- Strong organisational skills with the ability to prioritise effectively
- Confident communication skills and a customer‑focused approach
- Attention to detail and a proactive mindset
- Comfortable using Microsoft Office and general IT systems
- Experience coordinating shipments or working with logistics systems (desirable)
Operations Coordinator/Receptionist in Basingstoke employer: TaylorMade Golf
At TaylorMade Golf, we pride ourselves on fostering a dynamic and inclusive work environment where every team member plays a vital role in our success. As an Operations Coordinator/Receptionist, you'll enjoy a collaborative culture that values your contributions while providing ample opportunities for professional growth within the thriving golf industry. Located in the heart of the UK, our office offers a vibrant atmosphere, competitive benefits, and the chance to be part of a global leader in golf innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator/Receptionist in Basingstoke
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like TaylorMade Golf and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at TaylorMade Golf!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like TaylorMade Golf keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator/Receptionist in Basingstoke
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to TaylorMade Golf:This is your chance to really connect with the team at TaylorMade Golf. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at TaylorMade Golf
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with TaylorMade Golf.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show TaylorMade Golf that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at TaylorMade Golf. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
