Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales and enhance customer relationships in a fast-paced environment.
- Company: Join TaylorMade Golf, a leader in golf innovation and performance.
- Benefits: Hybrid working, competitive salary, private healthcare, and generous staff discounts.
- Why this job: Combine your passion for golf with a rewarding career in sales and service.
- Qualifications: Experience in customer service or sales, excellent communication skills, and a love for golf.
- Other info: Enjoy extra holiday perks, including your birthday off!
The predicted salary is between 28800 - 43200 £ per year.
Join the Team Behind the Game as TaylorMade Service and Sales Executive. TaylorMade Golf is a global leader in golf innovation, trusted by elite athletes and weekend players alike. Our brand stands for cutting-edge technology, performance-driven products, and a relentless commitment to excellence. If you’re passionate about golf and thrive in a fast-paced, customer-focused environment, we’d love to welcome you to #TeamTaylorMade.
We’re currently looking for a Service and Sales Executive to join our team, where, reporting to the Service and Sales Manager, you’ll play a key role in supporting our Area Sales Managers, enhancing customer relationships, and driving sales performance across the UK and Ireland.
What You’ll Be Doing
- Handling inbound and outbound customer calls to resolve service issues and identify sales opportunities.
- Making proactive outbound sales calls to meet agreed individual target.
- Maximising upsell opportunities during inbound customer interactions.
- Recording and managing customer interactions using our CRM system.
- Building trust and loyalty by resolving customer issues promptly and professionally.
- Developing and maintaining strong, mutually beneficial working relationships with TaylorMade Golf Ambassadors or other key influencers within assigned territories.
- Contributing to a collaborative team environment and company-wide goals.
- Maintaining a positive, solutions-focused attitude while juggling multiple tasks.
- Utilising effective communication skills to identify problems and achieve the best solution with internal customers in other Departments (Credit, Shipping, etc).
What We’re Looking For
- A genuine interest in golf and curiosity about golf equipment.
- Proven experience in a customer service or inside sales role, ideally with upselling or warm calling.
- Excellent communication, listening, and influencing skills.
- Strong customer service focus and professional phone etiquette.
- Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous).
- Highly organised, detail-oriented, and proactive in problem-solving.
What We Offer
- Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week.
- Competitive salary, bonus potential, and pension contributions.
- Private healthcare, wellbeing allowance, and contributions toward dental and optical care.
- Generous staff discounts and access to hundreds of retail savings.
- Golf Club Loan Set – get closer to the game you love.
- Extra holiday perks, including your birthday off!
Ready to Make Your Mark? Turn your passion for golf and customer success into a rewarding role with #TeamTaylorMade. Apply today.
Sales and Service Executive in Basingstoke employer: TaylorMade Golf Company
Contact Detail:
TaylorMade Golf Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Executive in Basingstoke
✨Tip Number 1
Get to know the company inside out! Research TaylorMade Golf, their products, and their values. This way, when you chat with them, you can show off your passion for golf and how you align with their commitment to excellence.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer calls, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with upselling and resolving issues on the spot.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend golf events to meet people in the industry. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining #TeamTaylorMade and ready to make an impact in the sales and service world.
We think you need these skills to ace Sales and Service Executive in Basingstoke
Some tips for your application 🫡
Show Your Passion for Golf: Make sure to highlight your genuine interest in golf and any relevant experiences you have. We want to see that you're not just applying for a job, but that you're excited about being part of the golf community!
Tailor Your Application: When writing your application, be sure to align your skills and experiences with what we’re looking for in the job description. Use keywords from the posting to show us you’re a perfect fit for the Sales and Service Executive role.
Be Professional Yet Personable: While we love a friendly tone, remember to maintain professionalism in your written application. Showcase your communication skills and let your personality shine through, especially since you'll be interacting with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at TaylorMade Golf Company
✨Know Your Golf Stuff
Since this role is all about golf, make sure you brush up on your knowledge of the sport and TaylorMade's products. Familiarise yourself with their latest innovations and how they benefit both elite athletes and weekend players. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or identified sales opportunities. Highlight your upselling techniques and how you built trust with customers. This will demonstrate that you have the right skills for a customer-focused environment.
✨Practice Your Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to get comfortable with handling calls and resolving issues on the spot.
✨Be Organised and Proactive
The job requires juggling multiple tasks, so show that you're highly organised. Bring a notepad to jot down important points during the interview and be ready to discuss how you manage your time and prioritise tasks. This will reflect your proactive approach to problem-solving.
