At a Glance
- Tasks: Engage with clients, schedule appointments, and manage communications in a supportive team.
- Company: Join a growing mortgage company known for its award-winning customer service in Manchester.
- Benefits: Enjoy a competitive salary, pension plan, and 25 days of annual leave.
- Why this job: Make a positive impact on clients' lives while working in a friendly and ethical environment.
- Qualifications: Motivated individuals with a positive attitude; training provided for those without experience.
- Other info: Full-time, permanent role with opportunities for personal growth and development.
The predicted salary is between 25000 - 35000 £ per year.
Join this growing mortgage company in Manchester as a Telemarketer / Diary Planner and contribute to the continued success of this friendly and supportive team.
Our client's dedicated team is committed to providing a personalised mortgage solution, ensuring a stress-free process for their valued clients. Their award-winning customer service reflects their ethos of ethical, compliant, and affordable recommendations. Their expert mortgage brokers guide clients through the entire process, offering annual reviews to ensure suitable arrangements. Testimonials attest to their exceptional customer service and success. Apply today to be in with a chance of joining this excellent team and make a positive impact on people's lives!
About the Role:
- Respond to client mortgage inquiries and gain insights into their requirements.
- Schedule appointments with Mortgage Advisors for further consultations.
- Utilise excellent IT skills to manage diaries and communications efficiently.
- Demonstrate a professional and friendly telephone manner.
About You:
Our client seeks a motivated individual with a positive attitude, dedicated to helping clients achieve their dreams. While mortgage or financial services experience is advantageous, they welcome candidates with the right attitude and provide comprehensive training.
Benefits:
- Competitive salary: £30,000.00-£40,000.00 per year.
- Company pension plan.
- 25 days of annual leave.
Join our client’s award-winning team and make a difference in people's lives. Apply now to be part of this exciting journey.
Telemarketer employer: Taylormade Finance
Contact Detail:
Taylormade Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketer
✨Tip Number 1
Familiarise yourself with the mortgage industry and current trends. Understanding the basics of mortgages and common client inquiries will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone communication skills. Since this role heavily relies on phone interactions, consider role-playing with a friend or family member to refine your professional and friendly telephone manner.
✨Tip Number 3
Network with professionals in the mortgage and financial services sectors. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Showcase your organisational skills. As a Diary Planner, being able to manage schedules efficiently is key. Prepare examples of how you've successfully organised tasks or managed time in previous roles to discuss during your interview.
We think you need these skills to ace Telemarketer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Telemarketer position. Understand the key responsibilities and required skills, such as responding to client inquiries and scheduling appointments.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any customer service or telemarketing experience, even if it's from different industries, to showcase your suitability.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work in the mortgage sector and how your positive attitude and motivation can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional to make a great first impression.
How to prepare for a job interview at Taylormade Finance
✨Research the Company
Before your interview, take some time to learn about the mortgage company. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your answers and show genuine interest.
✨Practice Your Telephone Skills
As a Telemarketer, your phone manner is crucial. Practice speaking clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with responding to client inquiries.
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous experiences in customer service. Highlight any situations where you successfully resolved issues or helped clients, as this aligns with the company's commitment to exceptional service.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, training opportunities, or how success is measured in the Telemarketer position. This can also help you determine if the company is the right fit for you.