Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Senior Systems Controller, managing digital support and optimising system performance.
- Company: TAYWOOD is a leading consultancy within VINCI Construction UK, delivering innovative engineering solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of a forward-thinking team that values digital innovation and continuous improvement.
- Qualifications: Experience in system support and proficiency in Microsoft 365 are essential; construction knowledge is a plus.
- Other info: Based in Watford, this role offers a chance to impact the construction industry positively.
The predicted salary is between 48000 - 72000 £ per year.
About Us
TAYWOOD is the internal consultancy business of Taylor Woodrow, providing cutting-edge full life cycle design, engineering, digital engineering, and professional services for all VINCI Construction UK delegations and sister VINCI companies, clients, and partners throughout the construction industry in the UK. We provide Technical, Professional, Design and Digital Services. TAYWOOD’s benchmark portfolio of services offers comprehensive design and engineering solutions to our clients, partners, and the UK’s design and construction industry.
Job Role
We are recruiting for a Senior Systems Controller to join our team providing system support operations, CDE and Construction support systems within Taylor Woodrow and the wider Vinci business, ensuring optimal performance and data security. Based in our offices in Watford, the Senior Systems Controller will be responsible for monitoring and maintaining system functionality, implementing controls, and coordinating with various departments to streamline processes and support digital delivery of projects to the Taylor Woodrow Digital standard.
Role Responsibilities
- Manage digital support services inbox/ticket system, triaging and assigning incoming requests to digital advisors and systems controllers and reporting metrics and blockers to Digital Support Services Manager.
- Monitor tasks to ensure timely response and project mobilisations by coordinating with System Controllers, Digital Advisors, Information Managers and other teams across the business.
- Lead on scheduling, chairing, maintaining and distributing records from digital start-up meetings to determine project needs and provide support on workflows and training.
- Troubleshooting and resolve issues promptly to minimize downtime, develop and update system documentation, and train junior staff in best practices.
- Ensure digital solutions are configured and deployed to meet project requirements and business standards within specified timescales.
- Monitor system use and configuration to ensure data accuracy.
- Be responsive to business priorities, prioritising actions that are business-critical or urgently needed by operational teams.
- Act as second-line support for unresolved problems, providing training and support as needed.
- Arrange and chair meetings with digital tool providers to maintain relationships, drive continuous improvement, and resolve issues.
- Provide feedback to the Digital Support Services Manager and Engineering Director on site performance and recurring issues.
- Promote a positive attitude towards digital tools by introducing new ideas to the team.
- Drive continuous improvement by listening to user feedback and making necessary changes.
Person Specification
- Previous experience providing system support for at least one of the following tools: Oracle, Aconex, MSite, Alteia, Power BI.
- Understanding of construction industry and awareness of financial and commercial systems and impacts.
- Proficient in Microsoft 365 applications including Word, PowerPoint, Excel, Teams, SharePoint, Lists, Forms, Visio and timesheet portals.
- Excellent customer service and problem solving skills.
- Full UK driving licence.
Senior Systems Controller (Watford) employer: Taylor Woodrow
Contact Detail:
Taylor Woodrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Systems Controller (Watford)
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Oracle and Aconex. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the construction industry, especially those who work with digital tools. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've resolved issues in previous roles. Be ready to discuss these scenarios in detail during your interview to demonstrate your capability.
✨Tip Number 4
Research TAYWOOD and their projects to understand their digital delivery standards. Tailoring your conversation to reflect your knowledge about their work can impress the hiring team and show your genuine interest.
We think you need these skills to ace Senior Systems Controller (Watford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in system support, particularly with tools like Oracle, Aconex, or Power BI. Emphasise your understanding of the construction industry and any previous roles that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to manage digital support services. Show how you can contribute to TAYWOOD's mission of delivering integrated services.
Highlight Relevant Skills: Clearly list your proficiency in Microsoft 365 applications and any other relevant software. Provide examples of how you've used these tools in past roles to improve processes or support teams effectively.
Showcase Continuous Improvement Mindset: Discuss any initiatives you've led or participated in that focused on continuous improvement. This could include feedback mechanisms, training sessions, or process enhancements that align with the company's goal of driving innovation in digital tools.
How to prepare for a job interview at Taylor Woodrow
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, such as Oracle, Aconex, and Power BI. Be prepared to discuss your previous experience with these tools and how you've used them to support system functionality.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully troubleshot issues in past roles. Highlight your approach to minimising downtime and ensuring data accuracy, as this will show your ability to handle the responsibilities of the Senior Systems Controller role.
✨Showcase Your Communication Skills
Since the role involves coordinating with various departments, practice articulating your thoughts clearly. Be ready to discuss how you would lead meetings and maintain relationships with digital tool providers, as effective communication is key in this position.
✨Emphasise Continuous Improvement
Be prepared to talk about how you've driven continuous improvement in your previous roles. Share specific examples of how you've listened to user feedback and implemented changes, as this aligns with the company's focus on promoting a positive attitude towards digital tools.
