At a Glance
- Tasks: Deliver exceptional customer experiences and manage the home purchasing process.
- Company: Join Taylor Wimpey, a leader in building homes and futures.
- Benefits: Competitive salary, skill development, and a supportive work culture.
- Other info: Dynamic role with opportunities for growth and a positive work environment.
- Why this job: Make a real impact by helping people find their dream homes.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.
With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.
Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it.
Job Summary
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Become the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
- Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the aftercare of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and evening work.
Sales Executive in Sunderland employer: Taylor Wimpey
Taylor Wimpey is an excellent employer that prioritises employee growth and development, offering a supportive work culture where collaboration and innovation thrive. Located in a vibrant community, employees benefit from a strong focus on work-life balance, competitive compensation, and opportunities to engage in meaningful projects that contribute to the quality of homes and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Sunderland
✨Tip Number 1
Get to know the company inside out! Research Taylor Wimpey’s values, projects, and culture. This way, when you chat with them, you can show that you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer objections or close a sale. The more you rehearse, the more confident you’ll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Executive in Sunderland
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about becoming a Sales Executive at Taylor Wimpey and how you can contribute to building amazing homes.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and understand what it takes to excel in this role.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Taylor Wimpey.
How to prepare for a job interview at Taylor Wimpey
✨Know Your Product
Before the interview, make sure you understand Taylor Wimpey's values and what they stand for. Familiarise yourself with their projects and customer service approach. This will help you demonstrate your enthusiasm and knowledge during the interview.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully met or exceeded sales targets in the past. Be ready to discuss your strategies for building customer relationships and how you handle objections. This will show that you can take ownership of the sales process.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you determine if Taylor Wimpey is the right fit for you.
✨Demonstrate Your Customer Focus
Since the role involves delivering a first-class customer experience, be prepared to discuss how you prioritise customer satisfaction. Share examples of how you've gone above and beyond for customers in previous roles, highlighting your commitment to service excellence.
