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- Tasks: Deliver an exceptional customer experience in the home buying process.
- Company: Join Taylor Wimpey, where we build futures and amazing communities.
- Benefits: Flexible working, skill development, and a supportive team culture.
- Other info: Opportunity for career growth in a dynamic and rewarding environment.
- Why this job: Be part of a mission to create incredible homes and make a positive impact.
- Qualifications: Sales experience in housing and outstanding customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Make a Home at Taylor Wimpey. At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it.
Job Summary
Take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. Ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Become the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments.
- Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
- Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
- The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry.
- High levels of self-management.
- Exceptional customer service skills.
Sales Executive employer: Taylor Wimpey
Contact Detail:
Taylor Wimpey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing industry and let them know you're on the lookout for a Sales Executive role. You never know who might have the inside scoop on an opportunity at Taylor Wimpey!
✨Tip Number 2
Prepare for those interviews by researching Taylor Wimpey’s projects and values. Show us that you’re not just interested in any job, but that you genuinely want to be part of our mission to build futures.
✨Tip Number 3
Practice your pitch! Be ready to explain how your sales experience can help us exceed targets and deliver exceptional customer service. Tailor your examples to highlight your skills in the housing industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Taylor Wimpey family.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion for Homes: When you're writing your application, let your enthusiasm for the housing industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping people find their dream homes.
Tailor Your Experience: Make sure to highlight any relevant sales experience you have, especially in the housing sector. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Customer Service is Key: Since exceptional customer service is at the heart of what we do, share specific examples of how you've gone above and beyond for customers in your previous roles. This will show us that you understand the importance of a first-class customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Taylor Wimpey
✨Know Your Stuff
Before the interview, dive deep into Taylor Wimpey's values and mission. Understand their approach to customer service and how they build homes. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Sales Skills
Prepare specific examples from your past sales experience, especially in the housing industry. Highlight how you’ve met or exceeded targets and provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and Taylor Wimpey’s future projects. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
✨Be Personable and Professional
Remember, you’re not just selling yourself; you’re also representing the kind of customer experience Taylor Wimpey aims to provide. Be friendly, approachable, and professional throughout the interview. A positive attitude can go a long way!