At a Glance
- Tasks: Deliver exceptional customer experiences and manage the home purchasing process.
- Company: Join Taylor Wimpey, where we build homes and futures together.
- Benefits: Enjoy retail discounts, private healthcare, and a tailored benefits package.
- Why this job: Make a positive impact on customers and communities while developing your career.
- Qualifications: Sales experience in housing and exceptional customer service skills required.
- Other info: Flexible growth opportunities in a supportive and inclusive environment.
The predicted salary is between 28800 - 43200 Β£ per year.
Taylor Wimpey plc
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Make a Home at Taylor Wimpey At Taylor Wimpey, we donβt just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen β for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.
With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, youβll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.
Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.
Home to work that matters, and you can be a part of it.
Job Summary
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey.
To ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
Take ownership of the development, all aspects of presentation and the entire purchase process.
Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
Follow and adhere to company [procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
Sales experience in the housing industry
High levels of self-management
Exceptional customer service skills & sales excellence
Computer literacy
Full driving license and ownership of a car
What we offer at Taylor Wimpey
At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it\βs about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.
We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.
We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.
If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
Internal Applicants: Please inform your line manager if you wish to apply for this role
Sales Executive employer: Taylor Wimpey
Contact Detail:
Taylor Wimpey Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Executive
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at Taylor Wimpey on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
β¨Tip Number 2
Prepare for the interview by researching Taylor Wimpeyβs values and recent projects. Show us that youβre not just interested in any job, but specifically in making a home with us!
β¨Tip Number 3
Practice your sales pitch! As a Sales Executive, youβll need to sell yourself just as well as youβd sell a house. Role-play with a friend to nail down your confidence and delivery.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that youβre genuinely interested in joining our team.
We think you need these skills to ace Sales Executive
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Executive role. Highlight your sales experience in the housing industry and any exceptional customer service skills you've got. We want to see how you can bring value to Taylor Wimpey!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about building homes and how you can contribute to our mission. Share specific examples of your past successes in sales and customer service to make a strong impression.
Showcase Your Personality: Weβre all about creating a welcoming community, so let your personality come through in your application. Donβt be afraid to show us who you are and what makes you unique. We love candidates who can connect with our values and culture!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows youβre serious about joining the Taylor Wimpey family!
How to prepare for a job interview at Taylor Wimpey
β¨Know Your Stuff
Before the interview, make sure you research Taylor Wimpey thoroughly. Understand their values, recent projects, and what sets them apart in the housing industry. This will not only help you answer questions but also show your genuine interest in the company.
β¨Showcase Your Sales Skills
Prepare specific examples from your past sales experience that demonstrate your ability to meet targets and provide exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
β¨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the role, team dynamics, and company culture. This shows that youβre not just interested in the job, but also in how you can contribute to the team and grow within the company.
β¨Be Ready for Role-Play Scenarios
Given the nature of the Sales Executive role, be prepared for potential role-play scenarios during the interview. Practice handling customer objections or presenting a property. This will help you demonstrate your sales acumen and customer service skills in real-time.