At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in the housing industry.
- Company: Join Taylor Wimpey, where we build homes and futures together.
- Benefits: Enjoy retail discounts, life insurance, private healthcare, and a tailored benefits package.
- Why this job: Make a positive impact on customers and communities while developing your career.
- Qualifications: Sales experience, strong customer service skills, and a full driving licence required.
- Other info: Dynamic work environment with opportunities for growth and inclusivity.
The predicted salary is between 28800 - 48000 Β£ per year.
Make a Home at Taylor Wimpey
At Taylor Wimpey, we donβt just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen β for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.
With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, youβll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.
Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.
Home to work that matters, and you can be a part of it.
Job Summary
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey.
To ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
- Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company [procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Computer literacy
- Full driving license and ownership of a car
What we offer at Taylor Wimpey
At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it\βs about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.
We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.
We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.
If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
Internal Applicants:
Please inform your line manager if you wish to apply for this role.
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Sales Executive employer: Taylor Wimpey
Contact Detail:
Taylor Wimpey Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Executive
β¨Tip Number 1
Network like a pro! Reach out to your connections in the housing industry and let them know you're on the lookout for a Sales Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching Taylor Wimpey and understanding their values. Be ready to discuss how your experience aligns with their mission of building futures and providing exceptional customer service. Show them youβre not just another candidate, but someone who truly cares about their vision.
β¨Tip Number 3
Practice your sales pitch! As a Sales Executive, you'll need to demonstrate your ability to sell not just homes, but also yourself. Role-play common interview questions with a friend or in front of a mirror to boost your confidence.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre genuinely interested in being part of the Taylor Wimpey family. Letβs get you that dream job!
We think you need these skills to ace Sales Executive
Some tips for your application π«‘
Show Your Passion for Homes: When you're writing your application, let your enthusiasm for the housing industry shine through. We want to see that youβre not just looking for a job, but that you genuinely care about helping people find their perfect home.
Tailor Your Experience: Make sure to highlight any relevant sales experience you have, especially in the housing sector. We love seeing how your past roles have prepared you for this position, so donβt hold back on those achievements!
Be Customer-Centric: Since delivering a first-class customer experience is key for us, share examples of how you've gone above and beyond for customers in your previous roles. This will show us that you understand the importance of customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently. Plus, youβll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Taylor Wimpey
β¨Know Your Stuff
Before the interview, make sure you research Taylor Wimpey thoroughly. Understand their values, recent projects, and what sets them apart in the housing industry. This will not only help you answer questions but also show your genuine interest in the company.
β¨Showcase Your Sales Skills
Prepare specific examples from your past sales experiences that highlight your customer service excellence and ability to meet targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you can contribute to their sales goals.
β¨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, opportunities for professional development, or how they measure success in the sales role. This shows you're engaged and thinking about your future with them.
β¨Be Yourself
While it's important to be professional, donβt forget to let your personality shine through. Taylor Wimpey values a no-blame culture and a welcoming community, so being authentic can help you connect with your interviewers and fit into their team.