At a Glance
- Tasks: Deliver exceptional customer experiences and manage the home purchasing process.
- Company: Join Taylor Wimpey, where we build homes and futures together.
- Benefits: Enjoy retail discounts, life insurance, private healthcare, and a tailored benefits package.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a positive impact on customers and communities while developing your career.
- Qualifications: Sales experience in housing, strong customer service skills, and a full driving licence.
The predicted salary is between 28800 - 43200 £ per year.
Make a Home at Taylor Wimpey
At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen – for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.
With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.
Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.
Home to work that matters, and you can be a part of it.
Job Summary
Take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. Ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Become the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
- Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Computer literacy
- Full driving license and ownership of a car
What we offer at Taylor Wimpey
We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependents to your benefit cover. Our total reward offer works perfectly with our culture.
We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.
If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
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Sales Executive employer: Taylor Wimpey
Contact Detail:
Taylor Wimpey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Taylor Wimpey’s values, projects, and culture. This way, when you chat with them, you can show that you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you’d handle customer objections or close a sale. The more you rehearse, the more confident you’ll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion for Homes: When you're writing your application, let your enthusiasm for the housing industry shine through. We want to see that you genuinely care about creating homes and making a positive impact on people's lives.
Tailor Your Experience: Make sure to highlight your relevant sales experience and exceptional customer service skills. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’re the perfect fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Taylor Wimpey
✨Know Your Stuff
Before the interview, dive deep into Taylor Wimpey's values and mission. Understand their commitment to customer service and community impact. This will help you align your answers with what they stand for, showing that you're not just looking for any job, but specifically want to be part of their team.
✨Showcase Your Sales Skills
Prepare specific examples from your past sales experiences, especially in the housing industry. Highlight how you've exceeded targets or provided exceptional customer service. Use metrics where possible to quantify your success, as this will demonstrate your capability to meet their sales goals.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about their approach to customer satisfaction or how they support their employees' professional development. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
✨Be Personable and Professional
Remember, this role is all about building relationships. Be friendly and approachable during the interview while maintaining professionalism. A positive attitude can go a long way in making a great impression, especially in a customer-focused position like this one.