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- Tasks: Deliver exceptional customer experiences and manage the home purchase process from start to finish.
- Company: Taylor Wimpey builds homes and futures, creating positive impacts for customers and communities.
- Benefits: Enjoy retail discounts, private healthcare, life insurance, and a tailored benefits package.
- Why this job: Join a supportive culture that values your ideas and offers growth opportunities in a meaningful industry.
- Qualifications: Sales experience in housing, strong customer service skills, and a full driving licence are required.
- Other info: Regular weekend and bank holiday work is expected; inclusivity is a core value at Taylor Wimpey.
The predicted salary is between 28800 - 43200 £ per year.
Taylor Wimpey plc
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Make a Home at Taylor Wimpey At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen – for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.
With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.
Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.
Home to work that matters, and you can be a part of it.
Job Summary
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey.
To ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
Take ownership of the development, all aspects of presentation and the entire purchase process.
Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
Follow and adhere to company [procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
Sales experience in the housing industry
High levels of self-management
Exceptional customer service skills & sales excellence
Computer literacy
Full driving license and ownership of a car
What we offer at Taylor Wimpey
At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it\’s about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.
We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.
We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.
If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
Internal Applicants: Please inform your line manager if you wish to apply for this role
Sales Executive employer: Taylor Wimpey
Contact Detail:
Taylor Wimpey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with Taylor Wimpey's values and mission. Understanding their commitment to building futures and making a positive impact will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Taylor Wimpey. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your sales experience in the housing industry specifically. Highlight any successful strategies you've used to meet or exceed sales targets, as this will demonstrate your capability to thrive in the role.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've gone above and beyond for clients in previous roles. This will illustrate your commitment to delivering a first-class customer experience, which is crucial for this position.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sales Executive position at Taylor Wimpey. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Your CV should clearly showcase your sales experience in the housing industry, exceptional customer service skills, and any relevant qualifications. Use bullet points for clarity and ensure it is well-structured.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you've successfully met sales targets or provided excellent customer service in previous roles.
Highlight Relevant Skills: Make sure to emphasise your self-management abilities, computer literacy, and any experience with market research or customer follow-ups. These skills are crucial for the Sales Executive role and should be evident in your application.
How to prepare for a job interview at Taylor Wimpey
✨Showcase Your Sales Experience
Make sure to highlight your previous sales experience, especially in the housing industry. Be prepared to discuss specific examples of how you've met or exceeded sales targets and delivered exceptional customer service.
✨Understand the Company Culture
Familiarise yourself with Taylor Wimpey's values and culture. They emphasise a no-blame culture and the importance of teamwork, so be ready to discuss how you can contribute positively to this environment.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter in the role. Prepare to demonstrate how you would handle various situations, ensuring a first-class customer experience from initial contact to aftercare.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might inquire about their approach to market research or how they support employee development.
