Sales Counsellor - Maternity Cover

Make a Home at Taylor Wimpey. At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.

Job Summary: Do you have a natural and engaging communication style, exceptional attention to detail and accuracy as well as singular administrative skills? This is your chance to work for a successful company and to join a fantastic Sales Team within TW Yorkshire in Wakefield, Yorkshire. We are looking for an enthusiastic and motivated Sales Counsellor to effectively manage the purchasing process from point of reservation through to legal completion. Working closely with the Sales and Marketing Director, the successful candidate needs to be target-driven and customer-focused with excellent negotiating and communication skills.

Primary Responsibilities:

• Unsold second-time buyers and PX enquiries
• Liaise with Solicitors and IFA’s to obtain regular updates on all reservations
• Obtaining valuations for customers’ existing property during the initial temporary hold period
• To assist in the negotiation of marketing packages and PX offers
• Negotiation in achieving a sale on existing property
• Liaise with the Taylor Wimpey legal department
• Administration of sales process with all relevant correspondence to customers and nominated Estate Agents
• Administration of reports to assist with sales management and forward forecasting
• To progress the customers and PX sales and associated housing chains through to unconditional exchange of contract and legal completion
• To set up, review and manage nominated Estate Agents’ performance and agreements
• Check legal completion statements
• To undertake market research and competitor analysis when required
• Achieve Exchange of contracts within Taylor Wimpey’s set timescales
• Serve legal notices and monitor HQI sign-offs
• Maintain accurate records of all PX and Easy mover negotiations as per company procedures
• To provide support to Field Sales Manager/Sales and Marketing Director in setting up of new developments in relation to the company sales function and marketing packages
• To assist in the training and development of the sales team in regard to the agreed company marketing packages i.e. PX and Easy Mover
• To assist in supporting the sales administrator during busy times and providing holiday/sickness cover

Experience, Qualifications, Technical Requirements: Newbuild or estate agency experience in progressing house sales - not essential.

What we offer at Taylor Wimpey: At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.

Inclusivity Statement: As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants: If you wish to apply for this role, please inform your line manager and ensure you are applying on the internal careers website.