At a Glance
- Tasks: Manage customer options and ensure top-notch service during the home-building process.
- Company: Taylor Wimpey, a leader in the housing industry with a focus on customer experience.
- Benefits: Retail discounts, life insurance, private healthcare, and a tailored benefits package.
- Other info: Join a diverse and inclusive workforce committed to empowering all individuals.
- Why this job: Be part of a team that shapes the future of homeownership and customer satisfaction.
- Qualifications: Strong organisational skills, attention to detail, and IT competency.
The predicted salary is between 30000 - 40000 £ per year.
Taylor Wimpey is continually striving to develop our customer experience throughout their journey to become a homeowner. Part of this is ensuring we are exceeding expectations around visibility of their home during the build process and access to our product choices. We want to provide our customers with easy access to these options.
The Options Coordinator will be responsible for managing all customer options in the Business Unit. The role will set up the Options Online system to process orders for new developments, coordinate with Sales Executives to ensure customer options are ordered at the correct stage, and liaise with local suppliers and contractors to ensure customer options are fitted correctly and to the highest possible standard. The role also includes regular contact and communication with the Options department in Head Office for national guidance and updates.
Primary Responsibilities- Manage customer options offering within the Business Unit
- Liaise with local suppliers and contractors to ensure customer options are fitted correctly.
- Work with the Commercial department to calculate labour costs and margin
- Input to and maintain the Options Online system within the Business Unit
- Work with Sales Executives to effectively manage customer options time frames
- Liaise with head office personnel for national guidance and updates
- Training and support of the sales team
- Good organisation and planning
- Excellent attention to detail when dealing with large quantities of data
- Good understanding of products and pricing
- Technically competent on IT systems
- Previous experience or knowledge of the house‑building industry
We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
Options Coordinator employer: Taylor Wimpey
At Taylor Wimpey, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. Our comprehensive benefits package includes retail discounts, private healthcare, and a unique discounted house purchase scheme, ensuring our team members feel valued and empowered in their roles. Join us in a collaborative environment where your contributions directly impact the customer experience and help shape the future of homebuilding.
StudySmarter Expert Advice🤫
We think this is how you could land Options Coordinator
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Taylor Wimpey, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Options Coordinator at Taylor Wimpey.
We think you need these skills to ace Options Coordinator
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Taylor Wimpey
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
