At a Glance
- Tasks: Deliver an exceptional customer experience in the new home buying process.
- Company: Join Taylor Wimpey, a leading name in the housing industry.
- Benefits: Enjoy retail discounts, life insurance, private healthcare, and a tailored benefits package.
- Other info: Be part of a diverse and inclusive community with great career growth opportunities.
- Why this job: Make a real impact by helping customers find their dream homes.
- Qualifications: Sales experience in housing and exceptional customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
To take ownership for the delivery of a first‑class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximised for the business. The role requires regular weekend and bank holiday working.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to completion of the house sale.
- Promote and provide for the use of company‑recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments.
- Follow‑up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
- Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the after‑care of those customers at defined intervals following their move‑in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance and the business unit Sales Manual.
Experience, Qualifications, & Technical Requirements
- Sales experience in the housing industry.
- High levels of self‑management.
- Exceptional customer service skills & sales excellence.
- Computer literacy.
- Full driving licence and ownership of a car.
What we offer
We enjoy many benefits as standard, including excellent retail discounts, company‑funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house‑purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture; we are a welcoming community where everyone can feel at home.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions that affect their daily activities, ensuring that barriers are eliminated for employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role.
Sales Executive in Nottingham employer: Taylor Wimpey
Taylor Wimpey is an exceptional employer that prioritises a first-class customer experience while fostering a supportive and inclusive work environment. With a range of benefits including excellent retail discounts, private healthcare, and a tailored benefits package, employees are encouraged to grow and thrive within the company. Our commitment to diversity and inclusivity ensures that every team member feels valued and at home, making it a rewarding place to build a career in the housing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Taylor Wimpey’s values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle objections or close a sale. Being ready to demonstrate your skills will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive, which is key in sales!
We think you need these skills to ace Sales Executive in Nottingham
Some tips for your application 🫡
Show Your Sales Skills:Make sure to highlight your sales experience in the housing industry. We want to see how you've excelled in previous roles and how you can bring that expertise to us at Taylor Wimpey.
Customer Service is Key:Emphasise your exceptional customer service skills. We’re all about delivering a first-class experience, so share examples of how you've gone above and beyond for customers in the past.
Be Organised:Since the role involves a lot of administrative tasks, show us your organisational skills. Mention any tools or methods you use to keep track of leads, appointments, and follow-ups.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Taylor Wimpey.
How to prepare for a job interview at Taylor Wimpey
✨Know Your Product
Before the interview, make sure you understand Taylor Wimpey's offerings inside and out. Familiarise yourself with their homes, customer service approach, and any recent developments in the housing market. This knowledge will help you demonstrate your passion for the role and show that you're ready to take ownership of the customer experience.
✨Showcase Your Sales Skills
Prepare specific examples from your past sales experiences that highlight your ability to meet or exceed targets. Think about times when you turned a lead into a sale or provided exceptional customer service. Be ready to discuss how you can apply these skills to ensure sales success at Taylor Wimpey.
✨Emphasise Customer Care
Since the role focuses heavily on customer experience, be prepared to talk about how you prioritise customer satisfaction. Share examples of how you've gone above and beyond for customers in previous roles, and explain how you would ensure a smooth purchase process for new homeowners.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to market research or how they measure customer satisfaction. This not only demonstrates your enthusiasm but also helps you gauge if the company culture aligns with your values.
