IMMEDIATE START - Customer service/Admin
IMMEDIATE START - Customer service/Admin

IMMEDIATE START - Customer service/Admin

Brentwood Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support our Technical team with admin tasks and customer-focused operations.
  • Company: Join Taylor Wimpey, where we build homes and futures that matter.
  • Benefits: Enjoy retail discounts, life insurance, private healthcare, and a tailored benefits package.
  • Why this job: Be part of a welcoming community that values growth, development, and making a positive impact.
  • Qualifications: Organizational skills, good PC knowledge, and experience in a team or time-critical environment.
  • Other info: We are a Disability Confident Employer, committed to inclusivity and diversity.

The predicted salary is between 24000 - 36000 £ per year.

Make a Home at Taylor WimpeyAt Taylor Wimpey, we don’t just build houses; we build futures. Home to work that matters, and you can be a part of it.Job summary/PurposeRole is to deliver efficient, customer focussed, professional administration support to Technical staff, with particular emphasis on smooth operation of department.Primary ResponsibilitiesRaising internal architectural/engineering purchase orders within COINs and set up any new consultants for paymentsLiaise with consultants in creating and obtaining consultant framework agreements, health and safety questionnaires and professional indemnity insurancesMaintaining development records, producing meeting minutes, photo copying, answering phone calls when technical staff are unavailable and general filingAssist in clearing building regulation conditions/NHBC conditions to ensure CML’s are achievedAssisting and co-ordinating in development drawing pack issues and maintaining drawing registers;Assisting co-ordination of planning submission documents;Monitor and request building completion certificates;Issue planning applications via sharepoint to head office;Request postal addresses from local authorities and issue within TW;andAny other duties as required to meet the needs of the businessExperience, Qualifications, Technical RequirementsOrganisational/Administration backgroundGood PC skills including MS Word, Excel and OutlookWorked in a time critical environmentWorked in a team environmentExperience in financial managementPrevious experience in the housebuilding or construction industry (Preferred)Knowledge and experience of multi utilitiesWhat we offer at Taylor WimpeyAt Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it\’s about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.Inclusivity StatementAs a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

IMMEDIATE START - Customer service/Admin employer: Taylor Wimpey

At Taylor Wimpey, we pride ourselves on being more than just a construction company; we are a community that values each employee's contribution and fosters a culture of inclusivity and growth. With exceptional benefits like retail discounts, private healthcare, and tailored development opportunities, we empower our team members to thrive both personally and professionally. Join us in making a meaningful impact while enjoying a supportive work environment that feels like home.
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Contact Detail:

Taylor Wimpey Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IMMEDIATE START - Customer service/Admin

✨Tip Number 1

Familiarize yourself with the specific software and tools mentioned in the job description, such as COINs and SharePoint. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.

✨Tip Number 2

Highlight any previous experience you have in the housebuilding or construction industry. If you have worked in a similar environment, be ready to discuss how that experience has prepared you for this role.

✨Tip Number 3

Prepare examples of how you've successfully managed time-critical tasks in a team setting. This will show that you can thrive under pressure and contribute positively to the department's operations.

✨Tip Number 4

Research Taylor Wimpey's values and commitment to inclusivity. Being able to articulate how your personal values align with theirs can make a strong impression during your interview.

We think you need these skills to ace IMMEDIATE START - Customer service/Admin

Organizational Skills
Administration Skills
Customer Service Orientation
Proficiency in MS Word, Excel, and Outlook
Time Management
Team Collaboration
Financial Management Experience
Knowledge of Building Regulations
Attention to Detail
Effective Communication Skills
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Experience in the Housebuilding or Construction Industry
Familiarity with Multi Utilities

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Customer Service/Admin position at Taylor Wimpey. Tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administration, customer service, or the construction industry. Mention specific skills like MS Word, Excel, and Outlook that are relevant to the role.

Craft a Strong Cover Letter: Write a personalized cover letter that explains why you want to work at Taylor Wimpey and how your skills align with their mission of building futures. Be sure to mention your organizational skills and ability to work in a team.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Taylor Wimpey

✨Show Your Organizational Skills

Since the role emphasizes efficient administration support, be prepared to discuss your organizational skills. Share specific examples of how you've managed tasks or projects in a time-critical environment.

✨Familiarize Yourself with the Construction Industry

Having knowledge about the housebuilding or construction industry is preferred. Research Taylor Wimpey and understand their projects, values, and the challenges they face in the industry to demonstrate your interest and fit for the role.

✨Highlight Your Teamwork Experience

This position requires working in a team environment. Be ready to share experiences where you successfully collaborated with others, especially in administrative or customer service roles.

✨Prepare Questions About the Role

Show your enthusiasm by preparing thoughtful questions about the role and the company. Ask about the team dynamics, the tools they use for project management, or how they measure success in this position.

IMMEDIATE START - Customer service/Admin
Taylor Wimpey
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  • IMMEDIATE START - Customer service/Admin

    Brentwood
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-02-01

  • T

    Taylor Wimpey

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