At a Glance
- Tasks: Deliver exceptional customer experiences and manage the home purchasing process.
- Company: Join Taylor Wimpey, where we build homes and futures together.
- Benefits: Enjoy retail discounts, private healthcare, and a tailored benefits package.
- Why this job: Make a positive impact on customers and communities while developing your career.
- Qualifications: Sales experience in housing and exceptional customer service skills required.
- Other info: Flexible growth opportunities in a supportive and inclusive environment.
The predicted salary is between 36000 - 60000 ยฃ per year.
At Taylor Wimpey, we donโt just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.
With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, youโll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.
Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it.
Job Summary
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
- Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Computer literacy
- Full driving license and ownership of a car
What we offer at Taylor Wimpey
At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.
We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.
We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.
If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
Internal Applicants
Please inform your line manager if you wish to apply for this role.
Maternity Cover Sales Executive in England employer: Taylor Wimpey
Contact Detail:
Taylor Wimpey Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Maternity Cover Sales Executive in England
โจTip Number 1
Get to know the company inside out! Research Taylor Wimpeyโs values, projects, and culture. This way, when you chat with them, you can show that youโre not just another candidate but someone who genuinely cares about what they do.
โจTip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. Plus, it shows youโre proactive and really interested in the role.
โจTip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend or even in front of a mirror. The more comfortable you are, the better youโll come across during the real deal.
โจTip Number 4
Donโt forget to follow up! After your interview, send a quick thank-you email. Itโs a nice touch and keeps you fresh in their minds. Plus, it shows youโre keen on the position and appreciate their time.
We think you need these skills to ace Maternity Cover Sales Executive in England
Some tips for your application ๐ซก
Show Your Passion for Homes: When you're writing your application, let your love for homes and customer service shine through. We want to see how you can bring that passion to Taylor Wimpey and make a difference in people's lives.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your sales experience in the housing industry and any exceptional customer service skills you've got. We want to know why you're the perfect fit for us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary and avoid jargon. We appreciate straightforward communication, so make it easy for us to see your qualifications and experiences.
Apply Through Our Website: Don't forget to apply through our website! Itโs the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at Taylor Wimpey!
How to prepare for a job interview at Taylor Wimpey
โจKnow Your Stuff
Before the interview, make sure you research Taylor Wimpey thoroughly. Understand their values, recent projects, and what makes them unique in the housing industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
โจShowcase Your Sales Skills
Prepare specific examples from your past sales experience that demonstrate your ability to meet targets and provide exceptional customer service. Think about times when you went above and beyond for a customer or successfully closed a challenging sale.
โจAsk Smart Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. You might ask about their approach to customer satisfaction or how they support their employees' professional development.
โจBe Yourself
Taylor Wimpey values authenticity and a positive culture. Be genuine in your responses and let your personality shine through. They want to see how you would fit into their team and contribute to their mission of building futures.