At a Glance
- Tasks: Deliver an exceptional customer experience in the new home buying process.
- Company: Join Taylor Wimpey, a leader in the housing industry with a welcoming culture.
- Benefits: Enjoy retail discounts, life insurance, private healthcare, and a tailored benefits package.
- Other info: Be part of a diverse team committed to inclusivity and career growth.
- Why this job: Make a real impact by helping customers find their dream homes.
- Qualifications: Sales experience in housing, strong customer service skills, and a full driving licence.
The predicted salary is between 30000 - 40000 £ per year.
To take ownership for the delivery of a first‑class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximised for the business. The role requires regular weekend and bank holiday working.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to completion of the house sale.
- Promote and provide for the use of company‑recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments.
- Follow‑up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
- Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the after‑care of those customers at defined intervals following their move‑in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance and the business unit Sales Manual.
Experience, Qualifications, & Technical Requirements
- Sales experience in the housing industry.
- High levels of self‑management.
- Exceptional customer service skills & sales excellence.
- Computer literacy.
- Full driving licence and ownership of a car.
What we offer
We enjoy many benefits as standard, including excellent retail discounts, company‑funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house‑purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture; we are a welcoming community where everyone can feel at home.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions that affect their daily activities, ensuring that barriers are eliminated for employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role.
Sales Executive in Bilston employer: Taylor Wimpey
Taylor Wimpey is an exceptional employer that prioritises a first-class customer experience while fostering a supportive and inclusive work environment. With a range of benefits including excellent retail discounts, private healthcare, and a tailored benefits package, employees are encouraged to grow and thrive within the company. Our commitment to inclusivity and employee well-being makes Taylor Wimpey a rewarding place to build a career in the housing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Bilston
✨Tip Number 1
Get to know the company inside out! Research Taylor Wimpey’s values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle objections or close a sale. Role-playing with a friend can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Executive in Bilston
Some tips for your application 🫡
Show Your Sales Skills:Make sure to highlight your sales experience in the housing industry. We want to see how you've excelled in previous roles and how you can bring that expertise to us at Taylor Wimpey.
Customer Service is Key:Since this role is all about delivering a first-class customer experience, share examples of how you've gone above and beyond for customers in the past. We love seeing that passion for service!
Be Organised:We need someone who can manage their time well and meet deadlines. In your application, mention any tools or methods you use to stay organised and ensure all administrative tasks are completed on time.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Taylor Wimpey
✨Know Your Product Inside Out
Before the interview, make sure you understand Taylor Wimpey's offerings and the housing market. Familiarise yourself with their properties, customer service approach, and any recent news about the company. This will help you demonstrate your genuine interest and knowledge during the interview.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of your sales achievements in the housing industry. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight how you’ve exceeded targets and provided exceptional customer service, as these are key aspects of the role.
✨Demonstrate Customer-Centric Thinking
Since the role focuses heavily on customer experience, be ready to share how you've gone above and beyond for customers in previous roles. Think of scenarios where you resolved issues or enhanced a customer's journey, and be prepared to explain your thought process.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re not only interested in the job but also in how you can contribute to the team and grow within the company.
