At a Glance
- Tasks: Deliver a top-notch customer experience in the home buying process.
- Company: Join Taylor Wimpey, a leader in the housing industry with a focus on customer satisfaction.
- Benefits: Enjoy retail discounts, life insurance, private healthcare, and a tailored benefits package.
- Other info: Be part of a diverse team committed to inclusivity and career growth.
- Why this job: Make a real difference in people's lives by helping them find their dream homes.
- Qualifications: Sales experience in housing, exceptional customer service skills, and a full driving licence.
The predicted salary is between 28800 - 43200 £ per year.
To take ownership for the delivery of a first‑class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey and to ensure sales meet or exceed target and profit is maximised for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Become the reference point for the purchaser and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company‑recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments, follow‑up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
- Undertake inspections, introduce the customer to their new home, ensure familiarisation and the aftercare of those customers at defined intervals following their move‑in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance and the Sales Manual.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry.
- High levels of self‑management.
- Exceptional customer service skills and sales excellence.
- Computer literacy.
- Full driving licence and ownership of a car.
What We Offer At Taylor Wimpey
We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions which affect their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. We guarantee an interview to applicants who declare a disability and meet the minimum requirements for the role.
Internal Applicants
Please inform your line manager if you wish to apply for this role.
Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development
Sales Executive employer: Taylor Wimpey plc
At Taylor Wimpey, we pride ourselves on fostering a dynamic and supportive work environment where our Sales Executives can thrive. With a strong focus on employee growth, we offer tailored benefits including discounted house purchase schemes, private healthcare, and a commitment to inclusivity, ensuring that every team member feels valued and empowered to deliver exceptional customer experiences. Join us in a role that not only meets sales targets but also contributes to the joy of helping customers find their dream homes.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Taylor Wimpey, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle customer objections or close a sale. Role-playing with a friend can really boost your confidence!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight your sales experience in the housing industry. We want to see how you've excelled in previous roles and how you can bring that expertise to us at Taylor Wimpey.
Customer Service is Key:Don’t forget to emphasise your exceptional customer service skills. We’re all about delivering a first-class experience, so share examples of how you've gone above and beyond for customers in the past.
Be Organised:Since the role involves a lot of administrative tasks, it’s important to showcase your organisational skills. Mention any tools or methods you use to stay on top of your workload and meet deadlines.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Taylor Wimpey plc
✨Know Your Product Inside Out
Before the interview, make sure you understand Taylor Wimpey's offerings and the housing market. Familiarise yourself with their properties, customer service approach, and any recent news about the company. This will help you demonstrate your enthusiasm and knowledge during the interview.
✨Showcase Your Customer Service Skills
As a Sales Executive, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you resolved issues or created memorable experiences, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and sales techniques. Think of scenarios where you had to handle difficult customers or meet tight deadlines. Practising your responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Proactivity
Taylor Wimpey values proactive individuals. Be ready to discuss how you've actively sought out leads or improved processes in previous roles. Share specific strategies you've used to meet sales targets, as this will show your potential to excel in the role.
