At a Glance
- Tasks: Lead a dynamic team to resolve customer issues and enhance service quality.
- Company: Join Taylor Wimpey, a leading housing developer with a commitment to excellence.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Be part of a high-impact team focused on continuous improvement.
- Why this job: Make a real difference in customer satisfaction and drive positive change.
- Qualifications: Experience in customer support and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Taylor Wimpey is seeking a Customer Support Manager to oversee day-to-day administration of customer issues and to lead the Customer Support Coordinators and operatives.
You will work closely with the Customer Service Director to collate data, analyse trends, and escalate issues as needed.
The role focuses on delivering excellent customer service, managing resources effectively, and driving continuous improvement across the Customer Service function within a housing developer environment.
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Customer Support Manager — Lead a High-Impact Team employer: Taylor Wimpey plc
Taylor Wimpey plc is an exceptional employer located in Brentwood, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as retail discounts, life insurance, and healthcare, alongside opportunities for continuous improvement and development within the housebuilding industry, employees are empowered to thrive in their roles while making a meaningful impact on customer satisfaction.
