Taylor Walton is an award-winning regional law firm with offices located in Hertfordshire and Bedfordshire. We provide legal advice and solutions to business owners, FTSE 350 companies, public and private sector organisations, charities and high-net worth individuals.
We organise our legal services by expertise, Commercial Property, Corporate & Commercial, Commercial Litigation, Employment, Residential Property, Family and Private Client. Clients may well be supported through their business and private life experiences by a number of our practice areas with many clients engaging our services for many years. Our legal teams are supported by specialist support services teams IT, Accounts, People & Talent, Marketing and Risk & Compliance.
Our reputable success is attributed to the calibre of our people. In the same way that we are committed to provide exceptional quality legal services to our clients, we are committed to fostering an engaging and supportive environment in which to work and develop a rewarding career. We are very proud of our exceptionally high staff retention rate and an average length of service unrivalled within our region.
Our IT provision is central to the Firm's success in providing tools to enable our people to work in a safe and efficient IT environment. Our Head of Technical Services writes and implements the Firm's IT Strategy as well as assuming a 'hands-on' implementation role alongside our Strategic Operations Manager and Systems Developer. Additional resource is provided through our IT outsourcing partner. There is an appetite to embrace and enhance fit-for-purpose technology for the benefit of our people and clients. All implementation is carried out after full project scoping, evaluation, extensive testing and strict risk mitigating protocols. After the launch of new Legal Practice Management software, the Firm is keen to capitalise on the opportunities this presents and to scope associated projects for timely implementation.
We are looking to increase our IT Team expertise by appointing an IT Business Analyst to act as a bridge between the business users and IT Team, identifying business needs and translating them into clear, actionable technical requirements. The role ensures that technology solutions align with business objectives, improve processes, and deliver measurable value.
The role
Key responsibilities:
- Work with stakeholders to understand business objectives, problems, and opportunities
- Elicit, analyse, and document business and technical requirements
- Produce clear documentation including business cases, process maps, functional specifications, and user stories
- Translate business requirements into system and solution requirements for developers and vendors
- Support solution design by validating that proposed solutions meet business needs
- Facilitate workshops, interviews, and stakeholder meetings
- Assist with prioritisation of requirements and scope management
- Support testing activities (UAT), ensuring solutions meet agreed requirements
- Act as a liaison between business users, IT teams, and third-party suppliers
- Support change management activities
- Identify process improvement opportunities and help drive continuous improvement
Skills & competencies:
Essential
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
- Ability to translate complex business needs into clear IT requirements
- Experience with requirement gathering techniques (workshops, interviews, observation)
- Work to set deadlines
Desirable
- Process modelling (e.g. BPMN, flow diagrams)
- Data analysis and reporting skills
- Familiarity with enterprise systems (ERP, CRM, line-of-business apps)
- Knowledge of change management and business transformation
Experience & Qualifications
- Proven experience as an IT Business Analyst or similar role
- Experience working on IT projects or digital transformation initiatives
- Degree in IT, Business, Computer Science, or a related field (or equivalent experience)
What we can offer you:
- supportive progressive working environment
- a competitive salary
- 33 days holiday including Bank Holidays
- Birthday Leave
- Group Life Assurance cover immediately on joining
- Firm pension contribution and opportunity to make contributions via salary exchange
- Cycle to Work scheme
- full induction and training programme
- an inclusive, supportive, friendly and professional working environment
- social events and internal interest/sports clubs.
- employee-led active CSR programme
- Paid Volunteer Time for all staff
- free Will writing
- free Conveyancing
- Thank you vouchers at Christmas
- Employee recruitment referral scheme
- Annual Flu Vaccination voucher
Wellbeing related benefits
- Wellbeing Hub - an app full of fantastic resources spporting physcial, mental and financial wellbeing
- Employee Assistance Programme
- Bereavement and related support resources
- 24hr access to virtual GP services
- Counselling services
- Financial education resources including pension information webinars
For our Employee Benefits please see our website: Employee Benefits | Taylor Walton Solicitors
IT Business Analyst in Luton employer: Taylor Walton
Taylor Walton is an exceptional employer, renowned for its supportive and engaging work culture that prioritises employee development and well-being. With a strong focus on maintaining high staff retention rates, the firm offers competitive salaries, generous holiday allowances, and a range of benefits including professional training, social events, and a commitment to corporate social responsibility. Working in the picturesque Harpenden office, employees enjoy a collaborative environment within a highly regarded Private Client team, recognised for its expertise and dedication to client service.
