Remortgage - Head Of Department

This role involves but is not limited to:

1. Continually look at business development and ways to ensure greater profitability for the Remortgage department.
2. To organise, prioritise and supervise the workflow of teams for the best interest of the business and to help achieve designated targets.
3. Be responsible for recruitment within the Re-Mortgage Team.
4. Networking and promoting Taylor Rose MW where possible.
5. Undertaking and overseeing complex files.
6. Participate in the OMG or other senior level groups and collaborate with other members to continue to drive the business forward.
7. Monitoring personal performance within the team ensuring activity levels and conversion rates are achieved and adhered to for both internal standards and external regulatory requirements.
8. Developing and leading best practice techniques to drive individual and team continuous improvement.
9. Providing feedback and supporting the Directors highlighting opportunities and risk.
10. Ensuring that SLA’s are complied with and the requirements of quality standards.
11. To lead and motivate the team to carry out their work to the best of their abilities, promoting high levels of performance from staff, identifying training needs within the team and conducting or facilitating appropriate training and development.
12. To ensure full process and system knowledge is continually developed and maintained.
13. Delivering observations and coaching sessions within the team.
14. To be available as a source of contact for all Fee Earners within the department to discuss any concerns and issues they may have.
15. Involvement in business projects.
16. Undertaking annual appraisals and reviews whilst identifying department succession plans.
17. Ensure regular departmental meetings are undertaken.

Requirements:

1. Ability to build a team, maintain morale, supervise and mentor
2. Strong leadership and relationship building skills
3. Self-motivated with a collaborative approach
4. Flexibility to work at different locations

Apply

Name

Email

Telephone

Upload CV

Maximum file size is 3.5Mb, accepted file types are PDF, DOCX and ZIP

Equality and diversity monitoring form

This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.

To help us monitor this, will you please complete the sections below placing a tick in the relevant boxes. The information you provide will only be used for monitoring purposes. The information will be treated in the strictest of confidence and in no way forms any part of the selection process.

#J-18808-Ljbffr