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- Tasks: Engage with clients, manage enquiries, and provide estimates for property services.
- Company: Join a dynamic team at Taylor Rose, known for innovation and client commitment.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a team that values creativity and strong client relationships.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Work in a fast-paced, target-driven environment with excellent career prospects.
The predicted salary is between 28800 - 48000 £ per year.
This role involves but is not limited to:
- Answering all property related new business enquiries (calls and e-mails)
- Providing conveyancing estimates to Clients and referrers.
- Account management of specific agents and referrers including pro active calls to each referrer to ensure business in passed to Taylor Rose in the first instance and provide a detailed fee estimate for our services.
- Follow up all estimates given within 24 / 48 hours and pass feedback to the team leader on any lost instructions, ensuring records of all correspondence/conversations are visible on the portal.
- Provide administrative support to property fee earning teams and the specific needs of the residential property department as directed by the Team Lead/Head of New Business/Commercial Director & Commercial Director (Property)
- Allocation of cases dependent on referrer, levels of work within each conveyancing team and the specific needs of the property team as directed by the Head of Business Development / Commercial Director (Property)
- Accurate use of Case Management Systems as well as Outlook, Microsoft Word and Excel.
- Accurate data entry into electronic portals during the client introduction process.
- Promoting Taylor Rose services to customers & cross selling legal services within Taylor Rose within the new business teams
- Understanding GDPR requirements for dealing with Client’s personal information.
- Working to department targets and KPI’s.
- Responding to queries in a timely / appropriate manner.
- Assisting clients with answering questions and guiding them where necessary on how to progress through the new Client onboarding process.
- Working closely with account manager to ensure we are getting the most out of our referring partners and provide details of potential issues that could arise.
- Build strong relationships across the accounts managed to help with referrer engagement and continued growth of the department.
Requirements:
· Ability to work well independently and as part of a team.
· Ability to work in a busy, sales and target driven environment.
· Attention to detail.
· Self-motivated and enthusiastic.
· Target and sales driven.
· Customer focused- high levels of customer service.
· Strong verbal and written communication skills.
· Ability to remain calm under pressure.
Company Core Values:
Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
Integrate: Bring together people and systems into a cohesive force
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage
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This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.
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New Business Advisor employer: Taylor Rose TTKW Limited
Contact Detail:
Taylor Rose TTKW Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Advisor
✨Tip Number 1
Get to know the company inside out! Research Taylor Rose, understand their values, and be ready to chat about how you can contribute to their goals. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your pitch! You’ll want to nail that first impression, so prepare a brief introduction about yourself and your experience. Make it engaging and relevant to the New Business Advisor role.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace New Business Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the New Business Advisor role. Highlight your customer service experience and any relevant sales achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining StudySmarter and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since strong verbal and written communication skills are key for this role, ensure your application is clear, concise, and free of errors. This is your first impression, so make it count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Taylor Rose TTKW Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a New Business Advisor inside out. Familiarise yourself with property-related queries, conveyancing estimates, and the importance of account management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong verbal and written communication skills are key for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or managed relationships in previous roles. This will demonstrate your customer-focused approach and ability to thrive in a busy environment.
✨Be Data Savvy
Brush up on your skills with Case Management Systems, Outlook, Microsoft Word, and Excel. Be ready to discuss how you've used these tools in past experiences, especially regarding accurate data entry and managing client information. This will highlight your attention to detail and tech-savviness.
✨Emphasise Teamwork and Independence
This role requires both independent work and collaboration with a team. Think of examples where you've successfully balanced these two aspects. Highlighting your ability to work well under pressure while still achieving targets will resonate well with the interviewers.
