Remote - IT support Engineer

Remote - IT support Engineer

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Taylor Made Recruitment

At a Glance

  • Tasks: Provide technical support and troubleshoot complex software and hardware issues.
  • Company: Join a pioneering global company leading in energy-efficient technology.
  • Benefits: Competitive salary, career advancement, and remote work options.
  • Other info: Dynamic environment with opportunities for professional growth.
  • Why this job: Make a global impact while working with cutting-edge technology.
  • Qualifications: Experience with Trend & Tridium BMS Systems and strong problem-solving skills.

The predicted salary is between 40000 - 50000 £ per year.

Exciting Opportunity: Join a Cutting-edge Global Company as a Technical Support Engineer. Are you a skilled Technical Support Engineer with hands-on experience in Trend & Tridium BMS Systems? Are you ready to propel your career with a pioneering industry leader, driving innovation in energy-efficient technology on a global scale? If so, we want to hear from you!

About Us: Our client, a forward-thinking organization, is at the forefront of designing and delivering state-of-the-art, energy-efficient infrastructure, ensuring the utmost confidentiality for our clients. Join them as a dedicated Technical Support Engineer and play a pivotal role in supporting our client's business needs.

Position: Technical Support Engineer

  • Type: Permanent
  • Location: Onsite (M4 Corridor, UK)
  • Salary: £competitive

Why Join Us?

  • Innovative Global Impact: Be part of a visionary team dedicated to revolutionizing energy-efficient technology on a UK and international stage.
  • Career Advancement: Unlock a world of opportunities for professional growth and development.
  • Cutting-edge Environment: Immerse yourself in the dynamic world of groundbreaking technological solutions, collaborating with some of the best leaders in the field.

Key Responsibilities:

  • Provide technical support and commissioning assistance to internal teams.
  • Diagnose and troubleshoot complex software and hardware issues, specializing in Trend and Tridium BMS Systems.

Remote working/work at home options are available for this role.

Remote - IT support Engineer employer: Taylor Made Recruitment

Join a pioneering global company that is at the forefront of energy-efficient technology, where you will have the opportunity to make a significant impact on both UK and international projects. With a strong focus on innovation, our collaborative work culture fosters professional growth and development, ensuring that you are equipped to thrive in a cutting-edge environment. Enjoy the flexibility of remote working options while being part of a visionary team dedicated to driving technological advancements.

Taylor Made Recruitment

Contact Details:

Taylor Made Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote - IT support Engineer

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Taylor Made Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Taylor Made Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Taylor Made Recruitment!

Direct Apply to Taylor Made Recruitment

Let's not forget to apply directly through the Taylor Made Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Remote - IT support Engineer

Technical Support
Trend BMS Systems
Tridium BMS Systems
Troubleshooting
Software Diagnosis
Hardware Diagnosis
Commissioning Assistance

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Taylor Made Recruitment.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Taylor Made Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Taylor Made Recruitment

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.