Overview
In this role you drive resource planning and utilisation within the Professional Services team, ensuring engineers are effectively staffed and delivery workloads are visible. You collaborate with cross-functional teams to support project staffing, budgeting, risk management, and client communications in a fast-paced tech environment. You will enable efficient projects across various industries, contributing to on-time delivery and customer outcomes. This is a hands-on position for a proactive resource professional who helps scale operations and support business growth.
Pay / Benefits
- 25 days holiday plus bank holidays
- Birthday off
- Flexi health plan cover
- Company pension
- Training opportunities with clear structure
- IT purchasing scheme
Responsibilities
- Coordinate planning, execution and delivery of IT projects across multiple workstreams
- Manage resource allocation and capacity planning to optimise utilisation
- Track budgets, monitor risks and provide status updates to stakeholders
- Facilitate clear customer communications and stakeholder relationships
- Produce operational reports and insights to support decision-making
- Collaborate with delivery teams to align staffing with project timelines
Key requirements
- Experience in IT Resource Management, Workforce Planning, Project Coordination, PMO or Professional Services Operations
- Strong organisational and prioritisation skills
- Experience managing multiple workstreams and competing demands
- Excellent stakeholder communication and relationship-building abilities
- Strong analytical skills with experience interpreting utilisation, capacity and performance data
- Commercial awareness and ability to produce operational reports
- Experience in IT Services, Managed Services or Professional Services environments (advantageous)
- Collaborative
- Customer-focused
- Analytical mindset
- Utilisation and capacity analysis
- Budget tracking
- Risk management
IT Project Resource Manager employer: Taylor Made Computer Solutions
Tailor Made Technologies is an exceptional employer that prioritises employee growth and well-being, offering a clear training structure and opportunities for progression within a supportive team environment. With benefits like 25 days of holiday, your birthday off, and a vibrant social culture, including monthly events and a fantastic breakout room, employees are valued as integral members of the company rather than just numbers. Located in Whiteley, TMT fosters a progressive work culture that encourages open communication and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Taylor Made Computer Solutions Recruitment Team
