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For Companies At a Glance
- Tasks: Support Transport Schedulers with scheduling, reporting, and compliance tasks.
- Company: Join a global business operating 24/7 in the transport sector.
- Benefits: Enjoy a salary up to £35,000 plus bonuses, pension, and private medical.
- Why this job: Gain valuable experience in a dynamic environment with flexible shifts and growth opportunities.
- Qualifications: Previous call center experience preferred; must be detail-oriented and proficient in Microsoft Office.
- Other info: Ideal for those who can drive and are ready for varied shift patterns.
The predicted salary is between 24000 - 42000 £ per year.
Job Description
We are looking for a Transport Coordinator / Operations Administrator to work for a global business. The role is office based role in Trafford Park area
The company operate 27/7 over a 9 week shift pattern. Averages a 40 hr week, due to some shifts having early starts and others with Late night finishes ideally you'd need to be able to drive. Some weeks you only work three shifts and others four and five shifts of the week.
Salary: Up to £35,000 with excellent benefts including bonus, pension and private medical
We are looking for a detail-oriented Transport Coordinator to support our Transport Schedulers and VMI Analysts with key operational tasks.
Your responsibilities will include:
* Scheduling Support: Conduct daily potting checks to prevent overweight vehicles, monitor truck utilisation to improve load sizes, and ensure all shifts are covered by bringing forward deliveries.
* Night Shift Duties: Potting up VMI orders, filing, shredding, updating delivered-by-terminal records, and completing correction reports for SAHQ.
* Reporting & Compliance: Ensure correct procedures are followed for left-on-boards, billing blocks, corrections, and ad-hoc reporting.
* Customer & Performance: Handle calls professionally, follow call procedures, provide feedback, and attend at least one tanker delivery per year.
Previous call centre experience ideal, preferably within the transport sector.
Other Requirements:
Knowledge and experience of Microsoft Office applications including Outlook, Word, Excel, Professional standard to taking and making voice calls under all conditions.
Transport Operations Assistant employer: Taylor James Resourcing
Contact Detail:
Taylor James Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operations Assistant
✨Tip Number 1
Familiarize yourself with the transport industry and its specific terminology. Understanding key concepts like potting checks, truck utilization, and compliance procedures will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in call centers or customer service roles, especially if it's within the transport sector. Be ready to discuss how you handled calls professionally and managed customer expectations.
✨Tip Number 3
Showcase your proficiency in Microsoft Office applications, particularly Excel. Being able to demonstrate your skills in data management and reporting can give you an edge over other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role involves varying shifts, showing that you are adaptable and willing to work early mornings or late nights will be a plus.
We think you need these skills to ace Transport Operations Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Transport Operations Assistant position. Make sure you understand the key responsibilities and requirements, such as scheduling support and compliance reporting.
Tailor Your CV: Customize your CV to highlight relevant experience, especially any previous call center roles or transport sector experience. Emphasize your skills in Microsoft Office applications and your ability to handle calls professionally.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and your understanding of the transport operations field. Mention specific examples from your past experiences that demonstrate your capability to fulfill the role's responsibilities.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Taylor James Resourcing
✨Show Your Attention to Detail
As a Transport Operations Assistant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed details, such as scheduling or compliance tasks.
✨Demonstrate Your Communication Skills
Since the role involves handling calls and providing feedback, practice articulating your thoughts clearly. You might be asked to role-play a call scenario, so be ready to showcase your professional communication style.
✨Familiarize Yourself with Microsoft Office
The job requires proficiency in Microsoft Office applications. Brush up on your skills in Excel, Word, and Outlook, and be ready to discuss how you've used these tools in previous roles to enhance operational efficiency.
✨Understand the Shift Patterns
Since the company operates on a 9-week shift pattern, show that you understand the flexibility required for this role. Be honest about your availability and willingness to adapt to varying shift schedules.
