At a Glance
- Tasks: Be the friendly face of our company, greeting clients and managing calls.
- Company: Join a top-notch professional services organisation in the heart of London.
- Benefits: Competitive salary, dynamic work environment, and valuable experience.
- Other info: Ten-month contract with opportunities for growth in a supportive team.
- Why this job: Make a real impact by creating a welcoming atmosphere for clients and colleagues.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28000 - 35000 £ per year.
This extremely friendly and team-oriented professional services organisation has an excellent market reputation and is now looking for a new member of staff to work as a Receptionist / Client Services Assistant at their City of London offices. This will initially be a ten-month contract. The role is part of the Professional Support team, a people-focused and service-driven team responsible for ensuring the office environment meets the needs of company colleagues. From greeting clients to managing facilities, the team ensures the workplace is safe, efficient, and welcoming.
Responsibilities:
- Serve as the first point of contact for clients and visitors, greeting them in a professional and friendly manner.
- Manage incoming calls, ensuring inquiries are handled efficiently and discreetly.
- Coordinate meeting-room bookings, ensuring seamless scheduling, booking confirmations, and room set-up.
- Support the organisation of client meetings, events and presentations.
- Coordinate with the hospitality team to ensure catering requirements are met.
- Undertake regular checks to ensure the reception and meeting rooms are maintained to a high standard.
- Assist the Client Services Senior Manager and the Marketing Team with events.
- Handle general administrative duties, such as booking couriers and taxis, maintaining spreadsheets and updating the reception manual.
Reception / Client Services Assistant in London employer: Taylor James Resourcing
Join a highly regarded professional services organisation in the heart of the City of London, where a friendly and collaborative work culture thrives. As a Reception / Client Services Assistant, you will enjoy a supportive environment that prioritises employee growth and development, alongside competitive remuneration and benefits. This role offers a unique opportunity to be the welcoming face of the company, ensuring a positive experience for clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Reception / Client Services Assistant in London
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your greeting! As the first point of contact, how you present yourself matters. A warm smile and a confident introduction can set the tone for a great first impression.
✨Tip Number 3
Be ready to showcase your organisational skills. You might be asked about how you would handle multiple tasks like managing calls and coordinating meetings, so think of examples from your past experiences that highlight your ability to juggle responsibilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Reception / Client Services Assistant in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the responsibilities listed in the job description. We love seeing how your past roles have prepared you for this position, so be specific!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re the perfect fit!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Taylor James Resourcing
✨Show Your Friendly Side
As a Reception / Client Services Assistant, your role is all about being the welcoming face of the company. Practice a warm greeting and maintain a friendly tone throughout the interview. This will help demonstrate that you can create a positive first impression for clients and visitors.
✨Know the Company Culture
Research the professional services organisation's values and culture. Understanding their team-oriented approach will allow you to tailor your responses to show how you fit into their environment. Mention specific examples of how you've contributed to a positive workplace in the past.
✨Prepare for Common Scenarios
Think about the typical situations you might encounter in this role, like handling difficult calls or coordinating meetings. Prepare some examples from your previous experience where you successfully managed similar tasks. This will showcase your problem-solving skills and ability to handle pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the types of events you'll be supporting, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
