At a Glance
- Tasks: Lead the Systems Delivery team and manage critical IT services for the business.
- Company: Dynamic tech company in London with a focus on innovation.
- Benefits: Attractive salary, professional development, and flexible working hours.
- Other info: Opportunity to work in a fast-paced environment with career advancement potential.
- Why this job: Join a global leadership team and make a significant impact on IT operations.
- Qualifications: Proven experience in leading teams and hands-on technical expertise.
The predicted salary is between 51750 - 63250 £ per year.
We are looking for a Head of Systems to join our team in London. The person in this role will work as part of the Global Platforms Leadership team and will be managing the Systems Delivery team as well as being a key point of contact for the IT Operations team.
The Head of System role holds day-to-day responsibility for the team which provides and manages the following technical services for the business:
- Active Directory
- VMWare ESXi, Horizon & VCentre
- Windows Server
- Windows client engineering
- Intune
- HPe server and storage hardware
- Exchange Server
- Windows clustering
- M365 cloud services
- Backup services
- Service automation
- Monitoring and alerting
- A variety of line of business applications
What you'll be doing:
- Providing line management for the systems engineering team, covering performance management, goal setting and upskilling.
- Providing an escalation point for engineering and operations teams.
- Working with the business to understand their needs and upcoming projects, how IT fits into them and the right delivery.
- Playing an active role in the global platforms leadership team, setting the standards for how we deliver services to the business.
- Proactively finding design issues with our current services which can be addressed before they become user impacting.
- Challenging and supporting the engineering team with design and implementation, acting as their technical mentor.
- Working closely with our information security team to ensure new services do not create additional risk and addressing any identified risks.
Key Skills & Experience:
- Experienced lead engineer / (hands-on) architect with experience of leading teams, as well as contributing individually.
- Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.
- Excellent communication skills, able to communicate well over the telephone, chat or face to face.
- Professional manner with a strong work ethic.
- Working with suppliers to specify the right solutions for our requirements and manage the delivery of those.
- Flexible and willing to work outside of the core hours if necessary – the global platforms team is responsible for a large portfolio of business critical services and provides an escalation point 24x7.
- Able to adapt to and handle changing situations.
Skills:
- VMWare ESXi & VCentre
- PowerShell scripting and automation
- Storage technologies
- Backup tools (ideally Commvault, but training can be provided)
- Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & Intune
- Windows Server / client
- Windows certificate services
- Active Directory (and associated technologies), Exchange Server, clustering and file servers
- SMTP
- HPe hardware
- Network routing / 802.1x / firewalling
- Cisco call manager
- Monitoring and alerting techniques
Head of IT (Contract) in London employer: Taylor James Resourcing
As a leading Global Broking firm based in London, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. Our hybrid working model allows for flexibility, enabling employees to balance their professional and personal lives effectively while benefiting from continuous growth opportunities through hands-on experience and mentorship within a supportive team environment. Join us to be part of a forward-thinking organisation that prioritises employee development and offers competitive remuneration alongside a comprehensive benefits package.
