IT Operations Manager

IT Operations Manager

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage outsourced IT services and vendor relationships for a leading financial firm.
  • Company: Join a well-established global financial broking firm with an excellent reputation.
  • Benefits: Enjoy a competitive salary of £60,000 - £80,000 and opportunities for professional growth.
  • Why this job: Be part of a dynamic team shaping IT operations in the financial sector.
  • Qualifications: Experience in managing third-party suppliers and knowledge of cybersecurity is essential.
  • Other info: This is a newly created role, perfect for those looking to make an impact.

The predicted salary is between 48000 - 72000 £ per year.

Quick Registration: First Name *, Last Name *, e-mail *, Phone *, Sector, Location

Our client is a Global Financial Broking firm in London.

Client Onboarding KYC Associate. 5 days a week in

Administration Assistant – Financial Services

Our client is a Financial Market making company in

Our client is a Wealth and Asset Management firm in

Date: 8 May 2024
Sector: IT
Type: Permanent
Location: London
Salary: £60,000 – 80,000 per annum
Email:
Ref: BT93

IT Operations Manager

This well-established and highly successful financial services organization has an excellent reputation and is now looking for an IT Operations Manager, a newly created role.

The company’s IT infrastructure and its administration are delivered by third parties. While IT knowledge is valuable, this role primarily involves managing outsourced services rather than technical hands-on work.

The successful candidate will be responsible for the day-to-day delivery of the company\’s outsourced IT and Security services, managing technology vendors, overseeing controls, implementing new processes, and facilitating the relationship between the business and its supporting systems.

Knowledge of the London insurance market would be beneficial but not essential. Experience managing third-party supplier relationships and a working knowledge of cybersecurity, resilience, and control are required.

Key duties include:

  1. Management of core, outsourced IT services contract.
  2. Project management.
  3. Change management, working alongside the Operations Manager.
  4. Onsite IT support and issue triage prior to escalation to relevant suppliers.
  5. Participation in the Incident Response Team.
  6. Membership of the monthly Information Security Forum.
  7. Management of software and device estate.
  8. Development of governance and controls around IT and Data.
  9. Liaison with auditors and response coordination.

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IT Operations Manager employer: Taylor James Resourcing

As a leading Global Financial Broking firm based in London, we pride ourselves on fostering a dynamic and inclusive work environment that prioritises employee growth and development. Our commitment to excellence is reflected in our supportive culture, competitive salary packages, and the opportunity to work with top-tier technology vendors, making this an ideal place for IT professionals looking to make a meaningful impact in the financial services sector.
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Contact Detail:

Taylor James Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Operations Manager

✨Tip Number 1

Familiarise yourself with the key players in the London financial services sector. Understanding the landscape and the major firms can help you speak confidently about industry trends during interviews.

✨Tip Number 2

Network with professionals who are currently working in IT operations or vendor management within financial services. Attend industry events or webinars to make connections that could lead to referrals.

✨Tip Number 3

Brush up on your knowledge of cybersecurity and resilience best practices. Being able to discuss these topics intelligently will demonstrate your readiness for the role and your understanding of current challenges in IT operations.

✨Tip Number 4

Prepare to discuss your experience with managing third-party suppliers. Have specific examples ready that showcase your ability to oversee contracts and ensure service delivery, as this is a crucial aspect of the role.

We think you need these skills to ace IT Operations Manager

Vendor Management
Project Management
Change Management
Incident Response Coordination
Cybersecurity Knowledge
IT Service Management
Governance and Compliance
Communication Skills
Problem-Solving Skills
Relationship Management
Attention to Detail
Analytical Skills
Understanding of IT Infrastructure
Knowledge of Financial Services Sector

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing outsourced IT services and third-party supplier relationships. Use specific examples that demonstrate your project management skills and knowledge of cybersecurity.

Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the IT Operations Manager role and how your background aligns with the company's needs. Mention any familiarity with the London insurance market, even if it's not essential.

Highlight Key Skills: Emphasise your skills in change management, incident response, and governance around IT and data. These are crucial for the role, so make sure they stand out in both your CV and cover letter.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for an IT Operations Manager.

How to prepare for a job interview at Taylor James Resourcing

✨Understand the Role

Make sure you have a clear understanding of the IT Operations Manager role and its responsibilities. Familiarise yourself with managing outsourced services, as this is a key aspect of the position.

✨Research the Company

Dig into the company's background, especially their reputation in the financial services sector. Knowing about their IT infrastructure and how they manage third-party vendors will help you tailor your responses.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and experience with managing supplier relationships. Prepare examples from your past experiences where you successfully handled similar situations.

✨Showcase Your Cybersecurity Knowledge

Since knowledge of cybersecurity is required, be ready to discuss relevant experiences or projects. Highlight any specific frameworks or controls you've implemented in previous roles.

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