At a Glance
- Tasks: Support sales with technical expertise and deliver engaging training sessions to clients.
- Company: Dynamic company leading in PV solutions across Italy.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Exciting role with opportunities to travel and grow in the renewable energy sector.
- Why this job: Join a team where your technical skills make a real difference for customers.
- Qualifications: Degree in Engineering and experience in technical support or presentations.
The predicted salary is between 35000 - 45000 £ per year.
Responsibilities
- Collaborate closely with sales managers to present the company's PV solutions to customers across Italy.
- Provide strong technical support to the sales team through client and project site visits, gaining a deep understanding of system requirements.
- Prepare and present technical offers, advising customers on product specifications, system design, and performance considerations.
- Deliver product training to clients, ensuring correct usage and understanding of technical solutions.
- Organise customer training sessions in coordination with the sales team.
- Plan and deliver in-house technical training sessions.
- Attend exhibitions, distributor roadshows, and industry events to represent the company and support product-related technical discussions.
- Respond to specific technical enquiries related to PV systems, providing accurate documentation and technical support.
- Manage and coordinate after-sales support activities to ensure smooth project implementation and high customer satisfaction.
Requirements
- Degree in Engineering, Technical Sciences, or a related field.
- Minimum of 2 years' experience in technical support or specialist roles.
- Experience delivering customer-facing technical presentations and training.
- Strong communication and interpersonal skills.
- Ability to clearly explain complex technical concepts.
- Strong organisational skills, with the ability to manage multiple projects and training sessions simultaneously.
- Fluent in Italian and English, both written and spoken.
- Willingness to travel within Italy for client visits and events.
Technical Service Specialist in Glasgow employer: Taylor Hopkinson
As a Technical Service Specialist at our company, you will thrive in a dynamic and supportive work environment that values collaboration and innovation. We offer comprehensive training and development opportunities to enhance your skills while working closely with a passionate team dedicated to delivering cutting-edge PV solutions across Italy. Our commitment to employee growth, coupled with a culture that encourages open communication and teamwork, makes us an exceptional employer for those seeking a meaningful career in the renewable energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Specialist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Technical Service Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising your technical presentations. Since you'll be advising customers on product specifications, make sure you can clearly explain complex concepts. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your training skills! If you've delivered customer-facing training sessions before, highlight that experience. Consider creating a mini-presentation to demonstrate your ability to engage and educate clients effectively.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about our PV solutions. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Technical Service Specialist in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in technical support and customer-facing roles. We want to see how your skills align with the responsibilities of the Technical Service Specialist position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about PV solutions and how your background makes you a great fit. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects your ability to explain complex concepts clearly. We love seeing examples of how you've successfully communicated technical information in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Taylor Hopkinson
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to PV systems. Be ready to discuss specific product specifications and system designs, as well as how they relate to customer needs. This will show that you can provide the strong technical support the sales team requires.
✨Practice Your Presentation Skills
Since you'll be delivering technical presentations and training, practice explaining complex concepts in a simple way. You might want to do a mock presentation for a friend or family member to get comfortable with your delivery and timing.
✨Show Off Your Organisational Skills
Be prepared to discuss how you've managed multiple projects or training sessions in the past. Share specific examples that highlight your ability to stay organised and ensure smooth project implementation, which is crucial for after-sales support.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences with customer training sessions or technical discussions at exhibitions. This shows your interest in the role and helps you build rapport with the team.
