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- Tasks: Join our team as a Technical Support Engineer, providing hands-on engineering solutions and client support.
- Company: We're a leader in innovative and sustainable flexible packaging solutions.
- Benefits: Enjoy performance-based incentives, professional development, and a supportive work environment.
- Why this job: This role offers exciting travel opportunities and the chance to make a real impact in sustainability.
- Qualifications: Experience in technical roles, excellent communication skills, and a willingness to travel are essential.
- Other info: Access to a company vehicle or car allowance based on your location.
The predicted salary is between 36000 - 60000 £ per year.
**Please note we\’re unable to consider candidates who require VISA sponsorship / relocation assistance.
Our client arerenowned for delivering innovative and sustainable consumables to the flexible packaging industry. Due to continued success, they\’re seeking a Technical Support Engineer to join their dynamic team in a key role where the opportunity exists to carve out a career.
This role combines technical expertise with a commercial acumen, requiring hands-on involvement in engineering solutions while supporting the sales team.
The position involves travel to customer sites across the UK, to provide technical guidance, address challenges, and build strong client relationships.
Key Responsibilities:
Technical Expertise:
- Work closely with customers to understand their technical needs and provide tailored solutions.
- Conduct site visits to assess material performance and recommend improvements or troubleshooting strategies.
- Assist customers with trials of new materials to ensure full suitability and approval for their specific needs.
Sales Support:
- Collaborate with the sales team to identify client requirements and propose appropriate solutions.
- Manage trialling process, including supplier liaison, to ensure timely and successful outcomes for new lines of business.
- Drive the customer sustainability agenda through implementation of appropriate materials.
- Act as a liaison between engineering, production, and the sales team to ensure seamless communication and project delivery.
- Travel:
- Regular travel across the UK to client sites for consultations, technical support, trouble shooting, and project oversight.
Skills and Qualifications:
- Experience in a technical role, preferably within the packaging industry, as an engineer / project manager / technical demonstrator, or similar.
- Understanding of flexible packaging materials, processes, and machinery.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
- Sales support experience, including the ability to identify customer needs and present solutions effectively.
- Willingness and flexibility to travel frequently to client sites located across the UK, including overnight stays when required.
- Self-motivated, organized, and capable of prioritizing and managing multiple tasks simultaneously.
- Proficiency in technical documentation, reporting, and presentations.
What We Offer:
- Remuneration based on experience with performance-based incentives.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- Exposure to a variety of exciting and challenging projects.
- Access to a pool car, company vehicle or car allowance, depending on location.
Field Based Technical Support Engineer - Flexible Packaging employer: Taylor Higson | Print, Packaging, POS, Signage & Mailing Solutions Recruitment Specialists
Contact Detail:
Taylor Higson | Print, Packaging, POS, Signage & Mailing Solutions Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Based Technical Support Engineer - Flexible Packaging
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in flexible packaging. This will not only enhance your technical expertise but also show potential employers that you are proactive and knowledgeable about the industry.
✨Tip Number 2
Network with professionals in the flexible packaging sector. Attend industry events, webinars, or local meetups to connect with others and learn about potential job openings or insider tips on the application process.
✨Tip Number 3
Prepare for interviews by practicing how to explain complex technical concepts in simple terms. Since the role involves communicating with non-technical stakeholders, demonstrating this skill can set you apart from other candidates.
✨Tip Number 4
Highlight any previous experience you have with customer interactions and sales support. Being able to showcase your ability to understand client needs and provide tailored solutions will be crucial for this role.
We think you need these skills to ace Field Based Technical Support Engineer - Flexible Packaging
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and qualifications required for the Field Based Technical Support Engineer position. Tailor your application to highlight relevant experiences.
Highlight Technical Expertise: Emphasize your technical background, especially any experience in the flexible packaging industry. Provide specific examples of how you've addressed technical challenges or supported sales teams in previous roles.
Showcase Communication Skills: Since the role requires explaining technical concepts to non-technical stakeholders, include examples in your application that demonstrate your strong communication and interpersonal skills.
Express Willingness to Travel: Clearly state your flexibility and willingness to travel frequently across the UK for client consultations and support. Mention any previous experience with travel in a professional capacity.
How to prepare for a job interview at Taylor Higson | Print, Packaging, POS, Signage & Mailing Solutions Recruitment Specialists
✨Show Your Technical Expertise
Be prepared to discuss your experience in the packaging industry, especially with flexible packaging materials and processes. Highlight specific projects where you provided technical solutions or improvements.
✨Demonstrate Sales Support Skills
Share examples of how you've collaborated with sales teams in the past. Discuss how you identified customer needs and proposed effective solutions that led to successful outcomes.
✨Emphasize Communication Abilities
Since this role requires explaining technical concepts to non-technical stakeholders, practice articulating complex ideas in simple terms. Prepare to showcase your interpersonal skills during the interview.
✨Prepare for Travel Discussions
As the position involves regular travel across the UK, be ready to discuss your flexibility and willingness to travel. Share any previous experiences that demonstrate your ability to manage travel while maintaining productivity.
