At a Glance
- Tasks: Install, maintain, and repair toner-based printing presses across the UK.
- Company: Join a global leader in imaging and document solutions.
- Benefits: Enjoy a £45,000 salary, bonus, company car, private health, and more.
- Why this job: Be part of a growing team with opportunities for travel and professional development.
- Qualifications: Experience in field service engineering and technical troubleshooting required.
- Other info: Home-based role covering the Midlands, South, and occasional Northern Ireland.
The predicted salary is between 36000 - 60000 £ per year.
Technical Specialist – Toner Based Printing Presses £45,000 + package including 10% bonus, company car/allowance, private health, life assurance, and more. Home based with UK coverage (Midlands + South) Were working with a global equipment business who specialise in the field of imaging, information, and document solutions. Due to continued growth and success, theyre seeking an experienced Field Service Engineer to join the business in a Senior capacity. In this role, you will be responsible for the installation, maintenance, and repair of the companies catalogue of print on demand equipment, primarily toner-based presses, ensuring optimal performance and customer satisfaction alongside managing service agents and acting as a point of escalation within the department. The role involves extensive travel and will see this person cover a vast proportion of the South West, Midlands, and North of England including occasional work in Northern Ireland. The Role – Install, maintain, and repair a range of equipment, primarily toner-based production print equipment but also possibly some inkjet and wide-format equipment, across the UK and Northern Ireland – Act as a general point of escalation within the department – Diagnose and troubleshoot technical issues, pr…
Technical Specialist - Toner Based Printing Presses employer: Taylor Higson Careers
Contact Detail:
Taylor Higson Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist - Toner Based Printing Presses
✨Tip Number 1
Familiarize yourself with the latest toner-based printing technologies and equipment. Understanding the specifics of the machines you'll be working with will not only boost your confidence but also impress us during the interview.
✨Tip Number 2
Highlight any previous experience you have in field service roles, especially those involving installation and maintenance. Be ready to share specific examples of how you've successfully resolved technical issues in the past.
✨Tip Number 3
Since this role involves extensive travel, demonstrate your flexibility and willingness to cover various regions. Mention any previous roles where you managed travel effectively or adapted to changing schedules.
✨Tip Number 4
Prepare to discuss your approach to customer satisfaction and service management. We value candidates who can not only fix problems but also ensure a positive experience for our clients.
We think you need these skills to ace Technical Specialist - Toner Based Printing Presses
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in installation, maintenance, and repair of toner-based printing presses. Use specific examples that demonstrate your technical skills and problem-solving abilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with imaging and document solutions, and how you can contribute to customer satisfaction and service excellence.
Highlight Relevant Skills: Emphasize skills such as troubleshooting, technical diagnostics, and customer service. Mention any experience managing service agents or acting as a point of escalation, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a technical specialist.
How to prepare for a job interview at Taylor Higson Careers
✨Show Your Technical Expertise
Be prepared to discuss your experience with toner-based printing presses and any relevant technical skills. Highlight specific examples of installations, maintenance, or repairs you've performed in the past.
✨Demonstrate Problem-Solving Skills
Expect to be asked about how you diagnose and troubleshoot technical issues. Prepare a few scenarios where you successfully resolved a complex problem, emphasizing your analytical thinking and resourcefulness.
✨Understand the Company’s Products
Research the company’s catalogue of print on demand equipment. Familiarize yourself with their toner-based presses and any other relevant technologies to show your genuine interest and preparedness.
✨Discuss Customer Satisfaction
Since customer satisfaction is key in this role, be ready to share examples of how you've ensured client satisfaction in previous positions. Highlight your communication skills and ability to manage service agents effectively.