Taylor & Francis Group is seeking a Customer Success Specialist in Abingdon, UK, operating in a hybrid model with on-site presence required. You will manage strategic accounts, drive customer satisfaction, and resolve inquiries with policy-driven processes while coordinating with Commercial colleagues.
Candidates should have strong SAP/Salesforce experience, excellent Excel skills, and a proactive attitude to maintain high service levels and build lasting client relationships.
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Strategic Accounts Customer Success Lead in Abingdon employer: Taylor & Francis Group
At Taylor & Francis, we pride ourselves on being an exceptional employer that champions work-life balance and employee wellbeing. Our flexible working culture allows you to thrive in a supportive environment while contributing to meaningful projects that enhance digital accessibility for diverse audiences. With ample opportunities for professional growth and a commitment to fostering innovation, you'll be part of a team dedicated to making a real difference in the world of academic publishing.
