Customer Experience Specialist — Hybrid, KPI‑Driven in Abingdon

Taylor & Francis Group is seeking a Customer Service Representative for its Abingdon office. This hybrid role requires handling customer queries and processing orders while adhering to established policies and KPIs.

The ideal candidate will have prior customer service experience, be well-versed with Salesforce, and hold a solid educational background. Benefits include a competitive salary, flexible work culture, and comprehensive healthcare.