Customer & Supplier Liaison Manager in Westbury
Customer & Supplier Liaison Manager

Customer & Supplier Liaison Manager in Westbury

Westbury Entry level 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person linking Sales and Purchasing for an awesome customer experience.
  • Company: Join Taylor-Davis Ltd, a top UK distributor of quality containers.
  • Benefits: Full-time role with opportunities for growth and development.
  • Why this job: Make a real difference by ensuring product compliance and customer satisfaction.
  • Qualifications: No prior experience needed; just bring your passion for customer service.
  • Other info: Dynamic entry-level position in a supportive team environment.

The predicted salary is between 30000 - 42000 £ per year.

Taylor-Davis Ltd is one of the UK’s leading distributors of high-quality metal and plastic containers, servicing industries including food, chemical, agricultural and industrial sectors. With a reputation built on reliability, product quality and customer service, we operate from multiple warehouse locations and partner with trusted global manufacturers such as Jokey Plastik.

The Customer & Supplier Liaison Manager will play a key role linking Sales and Purchasing to deliver an exceptional customer experience. You will ensure that Customers' product enquiries are handled efficiently and effectively. The relationship with suppliers is also key to maintaining that they meet relevant legal, regulatory and quality standards. You will be responsible for maintaining product compliance and supplier due diligence.

Responsibilities:
  • Co‑ordinator between Sales, Purchasing, and Operations
  • Handle and resolve customer complaints or issues
  • Regulatory compliance
  • Supplier and product oversight
  • Documentation and reporting for all products and suppliers
  • Internal controls and training

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Wholesale

Customer & Supplier Liaison Manager in Westbury employer: Taylor Davis Ltd

At Taylor-Davis Ltd, we pride ourselves on being a leading employer in the wholesale distribution sector, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, all while working in a supportive culture that values reliability and exceptional customer service. Located in the heart of the UK, our team enjoys the benefits of a vibrant community and the chance to partner with trusted global manufacturers, making every day at Taylor-Davis Ltd both meaningful and rewarding.
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Contact Detail:

Taylor Davis Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer & Supplier Liaison Manager in Westbury

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that job applications alone can't.

✨Tip Number 2

Prepare for interviews by researching the company and its products. Knowing Taylor-Davis Ltd's reputation and their suppliers will show you're genuinely interested and ready to contribute.

✨Tip Number 3

Practice your communication skills! As a Customer & Supplier Liaison Manager, you'll need to handle complaints and queries effectively. Mock interviews with friends can help you nail this.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Customer & Supplier Liaison Manager in Westbury

Customer Service Skills
Supplier Relationship Management
Regulatory Compliance
Product Compliance
Problem-Solving Skills
Documentation Skills
Reporting Skills
Internal Controls Knowledge
Training Skills
Communication Skills
Co-ordination Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Customer & Supplier Liaison Manager role. Highlight any experience in sales, purchasing, or customer service to show us you’re a great fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs at Taylor-Davis Ltd. Keep it engaging and personal.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've handled customer complaints or issues in the past. We want to see your ability to resolve problems effectively, as this is key for the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Taylor Davis Ltd

✨Know the Company Inside Out

Before your interview, make sure you research Taylor-Davis Ltd thoroughly. Understand their products, services, and the industries they serve. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Prepare for Scenario-Based Questions

As a Customer & Supplier Liaison Manager, you'll need to handle various situations. Prepare for scenario-based questions where you might need to demonstrate how you'd resolve customer complaints or ensure supplier compliance. Think of specific examples from your past experiences that highlight your problem-solving skills.

✨Showcase Your Communication Skills

This role requires excellent communication between sales, purchasing, and operations. During the interview, be clear and concise in your responses. Practice articulating your thoughts and consider how you can demonstrate your ability to liaise effectively with different teams.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, how success is measured in this role, or what challenges the team currently faces. This shows that you're engaged and thinking critically about how you can contribute.

Customer & Supplier Liaison Manager in Westbury
Taylor Davis Ltd
Location: Westbury

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