Taylor & Francis, part of Informa, seeks an experienced Customer Service Specialist to manage strategic accounts and deliver first‑time resolution with low effort. You will resolve orders, invoices and inquiries while using SAP/Salesforce, ensuring high satisfaction.
Join a collaborative team with a strong focus on KPIs, SOPs, and continuous improvement. This hybrid UK role offers an excellent work/life balance and generous leave benefits.
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Hybrid Key Accounts Customer Specialist in Abingdon employer: Taylor-and-Franci
At Taylor & Francis, we pride ourselves on being an exceptional employer that champions work-life balance and employee wellbeing. Our flexible working culture, combined with a commitment to professional development and innovation, empowers our team members to thrive in their roles while contributing to meaningful advancements in knowledge and research. With a vibrant office set to relocate to the heart of Oxford city centre, we offer a dynamic environment where diverse ideas flourish and every voice is valued.
