At a Glance
- Tasks: Lead the Client Onboarding process and enhance product vision with innovative technology.
- Company: Join a top-tier, rapidly growing Professional Services firm in London.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real impact by improving client experiences and driving innovation.
- Qualifications: Experience in product management and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
What's great about the role?
- Work for one of the leading and fastest growing Professional Services firms.
- Champion the continuous improvement of the Client Onboarding process through the delivery of market leading technology.
- Be responsible for developing the overall product vision and for engaging their team and stakeholders in the delivery of that vision.
- Work closely with the Head of Client Onboarding to manage the product backlog and prioritise features in accordance with colleague requirements.
- Own the relationship with the Vendor, working with them to ensure backlog items are clearly understood and requirements/scope fully defined.
- Lead the planning, review and refinement of all development activities, accepting or rejecting work based on agreed acceptance criteria.
- Act as primary liaison for the product across the firm, ensuring information is shared effectively between the vendors, Client Onboarding and Technical teams.
- Manage the budget and scope in relation to any development, as well as tracking the ongoing BAU budget and liaising with various teams (Procurement/Legal/Vendor) as appropriate.
- Work with Information Security and Data Protection teams to manage any known risks and assist with coordination of activities in line with this such as annual penetration testing and DPIA reviews.
Who are we looking for?
- Someone with a deep understanding of product management techniques.
- Someone who can provide direction and empowerment to high performing, multidisciplinary teams and ensuring ROI.
- Proven experience within either a professional services or financial services environment.
- Understands the processes complexities and any regulatory requirements that the business faces when engaging with Clients to ensure that the Workflow Tool 'InTapp' is fit for purpose.
- Excellent communicator with great interpersonal skills with management, team, peers and vendors.
- Excellent documentation and reporting skills.
- Able to focus on service and its continuous improvement.
- Good Project Management skills.
Nice to haves:
- ITIL Foundation or relevant ITIL intermediate qualifications.
- Understanding of InTapp and Client Onboarding.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Product Owner - Client Onboarding employer: Taxation
Join a leading and rapidly growing Professional Services firm in London as a Product Owner - Client Onboarding, where you will champion the continuous improvement of client processes through innovative technology. Our inclusive work culture fosters collaboration and empowers employees to grow, with ample opportunities for professional development and engagement with multidisciplinary teams. Enjoy the unique advantage of working in a vibrant city that offers a dynamic environment for both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Client Onboarding
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their goals, especially in client onboarding and product management.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience fits the role of Product Owner. Highlight your understanding of product management techniques and your ability to lead teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Owner - Client Onboarding
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in product management and client onboarding. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills:As an excellent communicator, it’s crucial to demonstrate this in your written application. Use clear and concise language, and make sure to articulate your thoughts well. Remember, we value great interpersonal skills!
Highlight Your Project Management Experience:Since project management is key for this role, be sure to include any relevant experience you have. Talk about how you've managed budgets, scopes, and teams in the past. We love seeing how you’ve driven continuous improvement!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Taxation
✨Know Your Product Inside Out
Make sure you have a solid understanding of product management techniques and the specific tools mentioned in the job description, like InTapp. Familiarise yourself with the Client Onboarding process and think about how you can champion improvements using technology.
✨Showcase Your Communication Skills
As an excellent communicator, be prepared to demonstrate your interpersonal skills during the interview. Think of examples where you've effectively liaised with teams or vendors, and how you ensured information was shared clearly across different stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage product backlogs and prioritise features. Prepare scenarios where you've successfully managed competing priorities or resolved conflicts within a team, showcasing your project management skills.
✨Understand the Regulatory Landscape
Brush up on the regulatory requirements relevant to professional services or financial services. Be ready to discuss how you would ensure compliance while managing the Client Onboarding process, as this will show your depth of understanding and readiness for the role.
